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Product Manager II – Retrospective Prior Authorization
Surescripts. Define and maintain the Product Excellence vision for the assigned product, solution, or capability .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in product management, including defining product vision, managing product roadmaps, and applying AI-assisted practices. Strong ability to synthesize customer insights and market developments into actionable product strategies while mentoring team members in product management capabilities.
Highest-signal resume keywords
Product Roadmap ManagementCustomer DiscoveryAI/ML Application in Product ManagementHealthcare Industry ExperienceProduct Lifecycle Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product ManagementMarket AssessmentFeature PrioritizationUser ResearchProduct DefinitionStakeholder CommunicationProduct Launch PlanningData AnalysisProject ManagementProduct Strategy Development
Soft Skills
MentoringCommunicationCollaborationProblem-SolvingStakeholder Engagement
Tools & Technologies
EHRsHIEsNCPDPHL7FHIRAI/ML TechnologiesUser-Experience Design ToolsProduct Management SoftwareAnalytics ToolsMarket Research Tools
Certifications & Qualifications
Pragmatic Marketing Certification
Industry Keywords
HealthcarePublic HealthHealth Care ProvidersPhysician Vendor ApplicationsPharmacyPBM ServicesEmerging TechnologiesProduct ExcellenceCustomer InsightsBusiness Outcomes
About the role
Key responsibilities & impact- Define and maintain the Product Excellence vision for the assigned product, solution, or capability
- Own and maintain an 18-month product roadmap aligned to customer and business outcomes
- Prioritize roadmap investments using customer discovery, product-health data, strategic direction, technical considerations, and capacity
- Establish measurable success criteria and use results to inform future decisions
- Monitor roadmap progress, risks, dependencies, commitments, and outcomes
- Communicate product direction, priorities, changes, and commitments to stakeholders and customers
- Lead customer discovery, user research, concept validation, and product feedback
- Synthesize customer insights, analytics, market developments, and technical input into product decisions
- Maintain the ideas intake process, including prioritization, status updates, and stakeholder communications
- Define customer problems, business needs, intended outcomes, and success measures
- Define and prioritize features and capabilities required to deliver roadmap outcomes
- Create and maintain feature definitions, requirements, acceptance criteria, and success measures in designated tools
- Partner with analysts, user-experience professionals, Technical Leaders, and delivery teams to translate product intent into actionable work
- Monitor development progress and evaluate completed capabilities against customer needs and Product Excellence standards
- Plan product releases and maintain release details, milestones, status, and progress
- Provide product excellence input for launch planning, positioning, and messaging
- Create product content and demos for marketing enablement and train the field as a subject-matter expert
- Operate as “two in a box” with a peer Technical Leader, sharing accountability for solution design, build decisions, and business outcomes
- Partner with the Strategy Leader on product-market fit, Early Adopter success, and Key Deal/Key Project support
- Support Product Analysts with product-health insights
- Apply AI-forward and AI-assisted product management practices
- Mentor team members developing product management capabilities
Requirements
What you’ll need- Bachelor’s degree or equivalent experience
- 8+ years of experience in related, progressive roles
- 5+ years of experience in healthcare or a related field, such as EHRs, HIEs, Public Health, or Health Care Providers
- 5+ years of experience assessing market and customer needs for information products and services
- 5+ years of experience building and managing new products
- 1+ years of experience managing all aspects of the product lifecycle: Ideate, Define, Build, Launch, Manage, Sunset
- Experience promoting new concepts and gaining stakeholder support
- Valid U.S. work authorization allowing work without restrictions in the U.S.; no immigration sponsorship available
- Preferred: 3+ years defining product or capability strategy, prioritizing features, or user stories
- Preferred: 3+ years of experience in physician vendor applications, pharmacy, or PBM services
- User-Experience Design training or background
- Pragmatic Marketing Certification
- Experience with NCPDP, HL7, or FHIR
- Experience with emerging technologies such as AI/ML, VR/AR, or Biometrics
- Experience applying AI/ML to product discovery, definition, and workflow acceleration
- Project Management experience
- Master’s degree in a related business or healthcare field preferred
Benefits
Comp & perks- Comprehensive healthcare, including infertility coverage
- Generous paid time off
- Paid childbirth and parental leave
- Mental health days
- Pet insurance
- 401(k) with company match and immediate vesting
- Flexible Hybrid Work model
- Employee development opportunities
- Competitive compensation packages
- Extensive benefits
- Flexible office attendance as needed with leadership alignment and agreement