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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates exceptional organisational and diary management skills, with a proactive approach to supporting C-suite executives. Proficient in coordinating complex travel arrangements and managing communications while maintaining confidentiality and high emotional intelligence.
Highest-signal resume keywords
5+ Years Experience As An EAExceptional Diary ManagementStrong Written And Verbal CommunicationHigh Emotional IntelligenceProficiency With Modern Technology
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Calendar ManagementTravel CoordinationMeeting CoordinationExpense ManagementDiary Conflict ResolutionItinerary PreparationAction TrackingRecord MaintenanceOffice Management
Soft Skills
Attention To DetailJudgementAdaptabilityDiscretionCalm Under Pressure
Tools & Technologies
Productivity ToolsAI ToolsAutomation Software
Industry Keywords
High-Growth EnvironmentEntrepreneurial ExperienceC-Suite SupportBoard CommunicationStakeholder Management
About the role
Key responsibilities & impact- Own and proactively manage two complex, fast-moving Co-Founder calendars across multiple time zones
- Understand founder priorities and working styles, protecting time and prioritising, declining, delegating or rescheduling requests
- Coordinate meetings and provide agendas, briefing materials and context
- Support inbox management, identify priorities, draft responses and ensure important communications are handled
- Track commitments, deadlines and follow-ups; manage expenses and executive administration
- Anticipate diary conflicts, logistical issues and upcoming requirements
- Arrange complex domestic and international travel, including flights, accommodation, ground transport, visas and other requirements
- Prepare itineraries combining travel, meetings, events and briefing information
- Manage travel changes and disruption
- Coordinate Executive Team, leadership, Board and investor meetings, including scheduling, agendas, materials, briefing notes and background information
- Capture and track meeting actions and follow-ups
- Maintain an organised forward calendar of company, Board and investor dates
- Provide confidential personal administrative support, including appointments, reservations, personal travel, family and household logistics, bookings, memberships, renewals and gifting
- Create systems improving Co-Founder organisation and effectiveness
- Maintain records of commitments, decisions and follow-ups
- Work with the wider Executive Team to ensure information and actions flow effectively
- Use technology, AI and productivity tools to improve day-to-day work
- Provide some general office management, but not team administration
Requirements
What you’ll need- 5+ years’ experience as an EA or EA/PA, ideally supporting founders, CEOs or C-suite executives; supporting more than one principal is advantageous
- Experience in a fast-paced, entrepreneurial or high-growth environment
- Exceptional diary, travel and organisational skills, with a highly proactive, anticipatory approach
- Excellent judgement, confidence prioritising competing demands and exceptional attention to detail
- Strong written and verbal communication and comfort with Board members, investors and senior stakeholders
- High emotional intelligence, discretion, calm under pressure and adaptability to different working styles
- Confidence with modern technology and enthusiasm for AI and automation
- A passion for more sustainable living is a real plus
- Ability to anticipate needs, take ownership, protect founders’ time and build a long-term, high-trust relationship with two founders
Benefits
Comp & perks- 25 days annual leave, plus bank holidays and an additional day for your birthday
- Flexible working hours
- Hybrid working - up to 2 days working from home each week
- Bupa Healthcare and Dental Packages
- Income Protection and Life Assurance
- 1x Charity Day per year
- Central London offices - based in Bank, a stone’s throw from Leadenhall Market
- 4x “Work from Anywhere” weeks, with no requirement to be in the office those weeks
- Access to our Employee Assistance Programme, which grants free therapy and coaching sessions to all staff
- Monthly social events, organised by different team members
- 5x free toothbrushes every year
- £1000 personal development budget each year, per employee
- Fantastic career opportunities; with the chance to grow as SURI does
- Summer Fridays; 2pm finish across Fridays in July and August
- Fresh fruit and snack orders every week
- Cycle to Work scheme, and Electric Bike Cycle to Work scheme
- Regular product swaps with other fantastic companies
