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Account Manager
Swank Motion Pictures, Inc.. Develop and maintain strong relationships with clients .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong account management capabilities with a focus on client relationship building, data accuracy, and effective communication. Proven ability to manage high volumes of tasks while maintaining professionalism and flexibility in a dynamic environment.
Highest-signal resume keywords
Account ManagementClient Relationship DevelopmentData Entry AccuracyCommunication SkillsOrganizational Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data EntryCRM ManagementContract Renewal TrackingClient LicensingPlatform Training
Soft Skills
Good ListeningProfessionalismFlexibilityTask ManagementClient Satisfaction Focus
Certifications & Qualifications
Bachelor's Degree
Industry Keywords
K-12 ProgramsClient RetentionPromotional MaterialsInvoicingService Updates
About the role
Key responsibilities & impact- Develop and maintain strong relationships with clients
- Accurately license necessary movie content to clients’ streaming platforms
- Input high volumes of data into the CRM daily and verify accuracy
- Build perceived value in Swank K-12 products
- Assist and communicate with clients regarding K-12 programs, pricing, movie orders, promotional materials, selections, renewals, platform access, licensing coverage, and service updates
- Manage cancellation and retention discussions to support continued partnerships
- Maintain urgency and thought leadership in client interactions and follow-up
- Travel up to 10% to client sites and conferences to maintain business and build relationships
- Conduct new-contact orientations, including platform training and coordinating customer-success resources
- Train incoming Account Managers
- Track and maintain accurate client and contract-renewal records
- Communicate with Accounting regarding invoicing, contract details, and account-specific requirements
- Notify appropriate departments about website updates
Requirements
What you’ll need- One to three years of demonstrated success in account management field
- Proven track record in developing positive client relationships and seeking ways to increase client satisfaction and loyalty
- Good communication skills, including being a good listener and showing interest in what others have to say
- High degree of commitment to the organization and professionalism in the workplace
- Good organizational skills and ability to manage tasks in a high-volume, high-stress environment
- Flexibility in meeting business needs within other Swank departments as necessary
- Proven data entry work experience
- Bachelor’s Degree Required
Benefits
Comp & perks- Comprehensive compensation and healthcare packages, including medical, dental, vision, and life insurance products
- 401k plan with employer match
- Competitive paid time off: vacation, personal time, holidays and winter break
- Ability to work remotely 1 day per week
- Hybrid work environment
- Company sponsored volunteer & community outreach opportunities
- Organizational growth potential through our company sponsored online learning platform