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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in servicing and maintaining EV charging stations, with strong fault-finding and diagnostic skills. Capable of providing remote technical support and collaborating effectively with technical and customer service teams.
Highest-signal resume keywords
EV Charging Station MaintenanceFault-Finding and Diagnostic SkillsRemote Technical SupportElectrical Engineering ExperienceManual UK Driving Licence
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Servicing and MaintenanceRepairs and Component ReplacementMultimeter UsageContinuity TestingTechnical Support
Soft Skills
Good Communication SkillsTeam CollaborationIndependent Work
Tools & Technologies
Charging InfrastructureElectrical Equipment
Certifications & Qualifications
Relevant Engineering Qualifications
Industry Keywords
EV ChargingAutomotiveClean EnergyElectrical Engineering
About the role
Key responsibilities & impact- Carry out daily servicing and maintenance of customer EV charging stations
- Diagnose and resolve electrical, hardware, software and network-related faults
- Complete repairs, including replacement of faulty parts and components
- Support installation, commissioning, preventative maintenance, upgrades and warranty activities
- Provide remote technical assistance to customers and field teams when required
- Maintain accurate service records, daily worksheets and company vehicle mileage
- Manage and replenish spare parts stock
- Collaborate with technical, engineering and customer service teams
- Support service and maintenance contracts and meet agreed response times and service levels
- Ensure work is carried out safely and in line with company procedures and relevant electrical and EV charging standards
- Participate in an on-call rota, approximately 1 week in 5, Monday to Monday, as required
Requirements
What you’ll need- At least 2 years’ experience in a technical support or field service engineering role
- Proven track record of carrying out servicing, maintenance and repairs
- Experience using a multimeter and carrying out continuity testing
- Practical, hands-on approach and confidence using tools
- Strong fault-finding and diagnostic skills
- Ability to work independently and as part of a team
- Good communication skills, with the ability to explain technical issues clearly to customers and colleagues
- Full MANUAL UK driving licence
- Right to live and work in the UK
- No more than 3 points on your driving licence
- Experience in the EV charging, automotive, clean energy or electrical engineering sectors is desirable
- Previous experience working with charging infrastructure or similar electrical equipment is desirable
- Experience providing remote technical support is desirable
- Previous participation in an on-call or out-of-hours support rota is desirable
- Relevant engineering qualifications or technical training are desirable
Benefits
Comp & perks- Full internal training and relevant certifications
- Opportunity to develop your career in the growing EV charging industry
- Company vehicle and the tools required for the role
- Opportunity to work as part of an expanding technical team
- Varied role involving customer support, diagnostics, maintenance and repairs
- 33 days holiday (including bank holidays) pro rata
- Employer pension contributions
- Employee Assistance Programme
- Life assurance up to 6x salary
- Full training and development opportunities
