Flood Reporting Representative

SWBC

. Analyze updates by reviewing, researching, and verifying flood insurance updates, including payments on escrow flood loans .

Posted 10/2/2026full-timeRemote • Texas • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in insurance data processing and verification, with a strong focus on accuracy and compliance with FEMA and NFIP regulations. Proficient in utilizing various client database systems and maintaining detailed records for audit purposes.

Highest-signal resume keywords

Insurance Data ProcessingMortgage Banking Loan ServicingFEMA ComplianceAS400 Database ManagementVerbal And Written Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Insurance Data VerificationMortgage Escrow AccountsData Accuracy MaintenanceFlood Insurance AnalysisClient-Specific ReportingCost EvaluationsDocument ManagementEscrow Payment DisbursementException Report ProcessingKeyboard Skills

Soft Skills

Attention To DetailOrganizational SkillsCommunication Skills

Tools & Technologies

AS400LPSCitrixFiServMSPMS WordMS ExcelGeneral Office Equipment

Certifications & Qualifications

High School Diploma Or Equivalency

Industry Keywords

Flood InsuranceNFIPFEMAMortgage BankingInsurance Carrier

Tech Stack

Tools & technologies

Citrix

About the role

Key responsibilities & impact

Analyze updates by reviewing, researching, and verifying flood insurance updates, including payments on escrow flood loans
Interpret, sort, and verify insurance data accuracy
Make outbound calls and research insurance carrier websites to verify and update insurance coverage
Enter, edit, or modify insurance information in AS400, LPS, Citrix, FiServ, MSP, and other client database systems
Review and research insurance updates for FEMA and NFIP compliance, flood adequacy, timing notifications, private investors, and escrow payment disbursements
Adjust flood insurance lines based on reports, documents, or AS400 history and update the FI system of record
Resolve escrow disbursement discrepancies by researching loans and contacting insurance agencies or companies
Examine and process flood exception reports and resolve out-of-sync conditions using internal and external systems
Review private insurance flood policy jackets against regulatory guidelines
Process client-specific reports and exceptions requiring manual flood coverage review using calculators, appraisals, and cost evaluations
Save documents to loan files for audit purposes

Requirements

What you’ll need

High School Diploma or equivalency
Minimum one to two (1-2) years insurance data processing and verification, mortgage banking loan servicing, or related experience
Intermediate understanding of mortgage escrow accounts or homeowners insurance
Intermediate computer and accurate keyboard skills in utilizing computer applications such as MS Word and Excel
Intermediate organizational skills to perform multiple work assignments
Strong verbal and written communication skills
Strong orientation to detail and ability to maintain accuracy in processing data and detecting discrepancies
Working knowledge of general office equipment such as phone system, copier, scanner, and the like
Able to work flexible hours which may include early mornings, late evenings, or weekends
Able to sit for long periods of time performing sedentary activities
Able to lift up to 20 lbs. of files, supplies, documents, or other related items
Must complete pre-employment drug testing
Must be a non-tobacco user, as allowed by law

Benefits

Comp & perks

Competitive overall compensation package
Work/Life balance
Employee engagement activities and recognition awards
Years of Service awards
Career enhancement and growth opportunities
Leadership Academy and Mentor Program
Continuing education and career certifications
Variety of healthcare coverage options
Traditional and Roth 401(k) retirement plans
Lucrative Wellness Program