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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in auditing processes related to CPI and Mortgage insurance, with a strong focus on compliance, quality control, and process improvement. Proficient in analyzing transaction-level data and communicating findings effectively to management.
Highest-signal resume keywords
Quality Control AuditingProcess Improvement IdentificationCPI And Mortgage Insurance ProcessingInternal Control ProceduresData Analysis And Reporting
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
AuditingData AnalysisProcess ImprovementTransaction-Level Detail AnalysisDocumentation Of Audit FindingsEscrow Insurance DisbursementInsurance ProcessingRegulatory ComplianceMS ExcelMS Access
Soft Skills
Strong Organization SkillsAttention To DetailInterpersonal SkillsEffective Communication
Tools & Technologies
MS WordMS ExcelMS Access
Industry Keywords
Insurance IndustryCPIMortgage InsuranceInternal Control ProceduresQuality Control
About the role
Key responsibilities & impact- Perform audits of the accuracy and timeliness of CPI and Mortgage insurance processing and escrow insurance disbursement in accordance with Service Center SLAs.
- Prepare and maintain accurate audit reports to support audit findings.
- Conduct quality control audits of insurance updates to assess compliance with company procedures and SLA agreements.
- Review department/team internal control procedures and determine whether insurance processing transactions are properly supported and recorded for regulatory requirements.
- Review business processes to identify processing inefficiencies and potential weaknesses that may cause inaccurate processing.
- Coordinate audit findings with the training team for documentation.
- Review business and system processes to identify and recommend improvements that increase CPI and Mortgage insurance processing efficiency and accuracy.
- Review customer calls and provide feedback to various departments on improvement opportunities.
- Communicate audit findings to management.
Requirements
What you’ll need- Associate’s Degree in Accounting, Finance, or related field or equivalent experience required.
- Minimum of two (2) years identifying process improvements, automobile and/or mortgage insurance processing, escrow insurance disbursement, or related experience preferably within the insurance industry required.
- Quality control auditing experience preferred.
- Basic understanding of Auto and Mortgage Insurance.
- Familiar with appropriate and effective internal control procedures.
- Able to identify business process improvements and report existing deficiencies to management.
- Able to analyze and manipulate large volumes of transaction-level detail.
- Able to effectively plan and execute audit assignments including documentation of audit approach and findings.
- Able to recommend means of obtaining and analyzing transactional data, as well as evaluate the accuracy of insurance update transactions in accordance with company procedures.
- Able to work independently and remain self-motivated with minimal direct supervision.
- Strong organization skills and close attention to detail.
- Good interpersonal skills with ability to interview individuals associated with audit subject matter as well as communicate findings to management.
- Working knowledge of personal computers including MS Word and Excel.
- Able to type 35 wpm accurately.
- Intermediate to advanced MS Access and MS Excel skills preferred.
- Able to stoop, kneel, and sit for long periods of time.
- Must complete pre-employment drug testing.
- Must not be a tobacco user, as allowed by law.
Benefits
Comp & perks- Competitive overall compensation package
- Work/Life balance
- Employee engagement activities and recognition awards
- Years of Service awards
- Career enhancement and growth opportunities
- Leadership Academy and Mentor Program
- Continuing education and career certifications
- Variety of healthcare coverage options
- Traditional and Roth 401(k) retirement plans
- Lucrative Wellness Program