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About the role
Key responsibilities & impact- Monitor sales funnel performance, customer relationships, and collaboration with internal teams
- Manage the customer portfolio/dashboard and pipeline, ensuring opportunity generation and new sales
- Map channel opportunities by identifying potential and aligning targets with conversion rates
- Report opportunity statuses to channel leadership
- Keep the entire sales and relationship cadence up to date in Salesforce
- Execute the customer relationship and implementation cadence
- Maintain strong relationships and collaborate effectively with the team
- Contribute directly to Swile’s growth, with a focus on achieving the goal of reaching 1.5 million lives globally
- Identify opportunities and execute strategies suited to Swile Brazil’s challenges
Requirements
What you’ll need- Knowledge of Salesforce and CRM management
- Experience managing B2B customer portfolios and relationships
- Experience reporting results
- Results-oriented professional focused on achieving new-sales targets within their customer portfolio, including cross-selling and upselling
- Strong communication, relationship-building, and negotiation skills across all customer segments
- Analytical ability to assess indicators such as potential, target, referrals, and conversion
- Experience managing large accounts with more than 1,000 covered lives
- Knowledge of labor legislation, PAT, and related regulations is a plus
- Ability to develop internal and external relationships
- Ability to assess environments and people
- Excellent interpersonal skills
- Strong listening skills when working with customers, partners, and the team
- Alignment with Swile’s mission
- Ability to build rapport with the team
- Ability to connect people and results
Benefits
Comp & perks- Highly attractive flexible benefits package to use as you choose—including food, mobility, culture, education, and more—through your Swile card
- Health and dental insurance
- Life insurance
- TotalPass, providing access to leading gyms and studios
- Emotional well-being support, including free therapy sessions with one of our partners
- Swile Shop, offering discounts at more than 1,100 stores and restaurants
- English and French classes
- Birthday day off
- Access to Sesc