Team Sales Specialist

Swimoutlet

. Provide exceptional customer service by phone, email or in person .

Posted 11/2/2026full-timeRemote • United StatesJuniorMid-Level💰 $22 - $24 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills with a focus on building relationships and providing accurate product information. Proficient in supporting sales teams and achieving service goals in a fast-paced environment.

Highest-signal resume keywords

Customer Service ExperienceB2B Customer SupportSales ExperienceNetSuite CRMSalesforce CRM

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Order ProcessingProduct RecommendationsEcommerce SupportProblem SolvingAquatic Sports Knowledge

Soft Skills

Effective CommunicationRelationship BuildingPositive AttitudeTeam CollaborationDetail Orientation

Tools & Technologies

NetSuiteSalesforce

Industry Keywords

AquaticsWater PoloSwimmingDivingRemote Work Experience

About the role

Key responsibilities & impact

Provide exceptional customer service by phone, email or in person
Support Team Sales Representatives with product recommendations, quotes and order processing for all brands offered on SwimOutlet.com
Communicate effectively with team accounts and co-workers
Keep detailed notes of all interactions with team accounts
Build strong customer relationships with new and existing team accounts in partnership with Team Sales Representatives and Team Division staff
Respond promptly to inbound calls and emails
Solve problems and recommend solutions that meet or exceed team customers’ expectations
Provide accurate product and order information
Maintain high energy and a positive attitude with customers, co-workers and vendors
Consistently meet daily, weekly and monthly service goals while supporting Team Sales Representatives in achieving Team Division sales goals
Perform other duties as assigned
Maintain a positive work atmosphere that strengthens the team
Follow all applicable regulations, policies, work procedures and instructions

Requirements

What you’ll need

At least two years of customer service experience, ideally in ecommerce support
Experience working with B2B customers
Inside or outside sales experience
Working knowledge of aquatic sports, including water polo, swimming and diving (bonus points)
Background in aquatics as an athlete, coach or associate (bonus points)
Experience with NetSuite or Salesforce CRM (bonus points)
Remote work experience (bonus points)

Benefits

Comp & perks

Health, dental, and vision coverage
401(k) with company match
Paid time off and holidays
Generous employee discount on SwimOutlet products