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SWIVEL

Director of Product Management

SWIVEL

. Define and own the strategic direction, vision, and multi-year roadmap for assigned product portfolios .

Posted 9/29/2026full-timeRemote • United StatesLeadWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in product management with a focus on strategic direction, market analysis, and measurable business outcomes. Proven ability to lead cross-functional teams and drive product adoption and commercialization in the financial services sector.

Highest-signal resume keywords
Product Strategy DevelopmentMarket Analysis and Competitive IntelligenceRevenue Growth and Customer SatisfactionPeople Leadership and Team DevelopmentFinancial Services Industry Expertise

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Product Roadmap OwnershipPricing Models DevelopmentMonetization StrategiesGo-To-Market InitiativesData Analysis and Decision-Making
Soft Skills
Executive CommunicationStrategic ThinkingInfluencing StakeholdersCoaching and MentoringCross-Functional Collaboration
Tools & Technologies
Digital Banking SolutionsBanking APIsFinancial Services SaaSMarket Research ToolsCustomer Relationship Management (CRM)
Industry Keywords
Credit UnionsFinancial InstitutionsFintechCore BankingPayment Technologies

About the role

Key responsibilities & impact
  • Define and own the strategic direction, vision, and multi-year roadmap for assigned product portfolios
  • Identify market opportunities, competitive threats, customer needs, and emerging industry trends
  • Align product strategy with company objectives, financial targets, and growth initiatives
  • Establish portfolio priorities and make investment tradeoff decisions
  • Own product business outcomes including revenue growth, adoption, retention, customer satisfaction, profitability, and market share
  • Develop pricing, packaging, monetization, and commercialization strategies
  • Partner with Finance and Executive Leadership on business cases, product investments, and return-on-investment analysis
  • Define success metrics and review portfolio performance for growth and optimization opportunities
  • Drive product lifecycle decisions including launches, modernization, expansion, and retirement
  • Oversee go-to-market strategy and launch readiness
  • Partner with Marketing, Sales, Customer Success, and Operations on product adoption and commercialization
  • Lead market research, competitive intelligence, and customer discovery efforts
  • Monitor market trends, competitor activity, regulatory changes, and customer needs
  • Lead, coach, develop, and evaluate a team of Product Managers and a Product Designer
  • Create a high-performance culture focused on accountability, customer outcomes, continuous improvement, and professional growth
  • Mentor Product Managers and elevate product thinking, execution quality, and business acumen
  • Remain involved in product discovery, prioritization, roadmap decisions, and strategic initiatives
  • Guide teams in developing features, epics, business cases, and requirements
  • Support complex initiatives requiring executive alignment, cross-functional coordination, or organizational change
  • Remove organizational barriers and escalate issues affecting execution or business outcomes
  • Ensure backlog discipline, strategic alignment, and execution excellence
  • Influence stakeholders across Engineering, Architecture, Finance, Compliance, Operations, Marketing, Legal, Sales, and Customer Success
  • Communicate strategy, priorities, tradeoffs, risks, and performance updates to executive and cross-functional audiences
  • Represent Product Management in executive planning, strategic reviews, and company-wide initiatives

Requirements

What you’ll need
  • Bachelor's Degree in Business, Computer Science, Engineering, Marketing, or a related field
  • Minimum ten (10) years of Product Management experience, including ownership of product strategy, roadmaps, and measurable business outcomes
  • Minimum five (5) years of people leadership experience managing Product Managers or equivalent product organizations
  • Demonstrated success leading product portfolios with measurable revenue, adoption, customer satisfaction, and commercial outcomes
  • Experience developing product strategies, pricing models, monetization approaches, commercialization plans, and go-to-market initiatives
  • Experience conducting market analysis, competitive intelligence, customer research, and market validation activities
  • Proven ability to influence executive stakeholders and drive alignment across multiple business functions
  • Strong analytical, financial, strategic thinking, prioritization, and decision-making skills
  • Excellent written, verbal, presentation, and executive communication skills
  • Minimum five (5) years of experience serving Credit Unions, Financial Institutions, Banks, Fintechs, or related financial services organizations
  • Demonstrated understanding of the Credit Union and Financial Institution landscape, including customer needs, buying motions, competitive pressures, and industry trends
  • Experience working directly with Credit Union or Financial Institution customers, partners, or executive stakeholders
  • Experience delivering or managing products in digital banking, Core Banking, loan payments and debt repayment, ACH, card processing, money movement, banking APIs and SDKs, white-label user experiences, or financial services SaaS solutions
  • Broad working knowledge of payment technologies, digital banking ecosystems, and financial services product offerings
  • Ability to travel locally and/or nationally
  • Substance-Free Workplace requirement with pre-employment drug testing
  • SWIVEL does not hire tobacco users as allowed by law

Benefits

Comp & perks
  • Competitive overall compensation package
  • Work/Life balance
  • Employee engagement activities and recognition awards
  • Years of Service awards
  • Career enhancement and growth opportunities
  • Leadership Academy and Mentor Program
  • Continuing education and career certifications
  • Variety of healthcare coverage options
  • Traditional and Roth 401(k) retirement plans
  • Lucrative Wellness Program