Director, Client Strategy

Swoop

. Partner directly with Sales client SVPs, SME division leads, and other commercial leaders on top-tier client strategy and high-priority growth opportunities .

Posted 9/25/2026full-timeRemote • United StatesLead💰 $155,000 - $175,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in client strategy and commercial growth, with a strong ability to develop actionable insights from performance data and collaborate effectively with senior stakeholders. Proficient in creating strategic recommendations and executive-level materials that align with client objectives and market conditions.

Highest-signal resume keywords

Client Strategy DevelopmentExecutive-Level Presentation SkillsData Interpretation and Insight GenerationCross-Functional CollaborationCommercial Strategy Alignment

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Client StrategyIntegrated MarketingSales EnablementStrategic RecommendationsPitch NarrativesPerformance Data AnalysisSolution DevelopmentGo-To-Market StrategyHealthcare AdvertisingAI-Enabled Tools Development

Soft Skills

Excellent CommunicationStrong CollaborationCuriosity About AIAbility to Push Back ConstructivelyIndependent Work Ethic

Industry Keywords

HealthcarePharmaceuticalMedia MarketingDigital MarketingCommercializationMLR ProcessHigh-Value AccountsCustom Business DevelopmentInnovation MeetingsMarket-Facing Recommendations

About the role

Key responsibilities & impact

Partner directly with Sales client SVPs, SME division leads, and other commercial leaders on top-tier client strategy and high-priority growth opportunities
Lead creation of configured and custom materials for innovation days, executive meetings, top client renewals, and other high-value partner conversations
Represent ideas and recommendations directly in partner-facing settings alongside Sales
Listen across client teams, synthesize competing viewpoints, and turn them into clear strategic recommendations
Transform performance data and business intelligence into clear, actionable insight
Determine what to ask next and turn evidence into recommendations and actions advancing partner objectives
Recommend when to use existing assets, configure, customize, or challenge the brief
Push back effectively when requests would dilute strategy or reduce the likelihood of success
Surface recurring themes, unmet partner needs, and strategic gaps to inform future offers, templates, and solution development
Develop proactive solution ideas and growth angles supporting the Sales SVP’s account strategy
Surface net-new or newly configured offerings when partner needs and market conditions warrant it
Collaborate cross-functionally to keep high-stakes opportunities strategically strong, commercially sound, and aligned
Continuously evolve team workflows, including development and advancement of AI as part of the team

Requirements

What you’ll need

8+ years of experience in client strategy, integrated marketing, commercial strategy, solutions, sales enablement, account strategy, or related client-facing roles
Significant experience supporting complex, high-value accounts in healthcare, pharma, media, digital marketing, technology, or other solutions-based environments
Strong experience developing strategic recommendations, pitch narratives, and executive-level materials rooted in client objectives, business realities, and available evidence
Excellent communication skills, including strong presentation writing and verbal storytelling ability
Demonstrated ability to work independently, move quickly, and manage multiple high-priority workstreams at once
Strong collaboration skills and ability to work effectively with senior stakeholders and cross-functional teams
Strong commercial instincts and comfort linking client needs to revenue opportunities, packaging decisions, and growth strategy
Ability to interpret performance data into clear, actionable insight and recommendations
Confidence and maturity to push back constructively when the better business answer requires it
Genuine curiosity about AI and how it can elevate the way a team works
Preferred: strong background in pharmaceutical or media marketing and passion for health and improving patient outcomes
Preferred: experience supporting executive-level pitches, innovation meetings, high-priority renewals, or custom business development efforts
Preferred: experience translating complex ideas, evidence, and capabilities into monetizable, market-facing recommendations or differentiated solution positioning
Preferred: familiarity with go-to-market strategy, field marketing, commercialization, and sales enablement ecosystems
Preferred: familiarity with the medical, legal, and regulatory (MLR) process and healthcare advertising considerations
Preferred: experience improving processes, creating repeatable ways of working, or developing AI-enabled tools and assistants

Benefits

Comp & perks

Professional growth opportunities
Remote work (United States)
Best Places to Work recognition in 2025 and 2026