Swoop

Artificial Intelligence

• Discover pain points across product, engineering, data, design, operations, sales, and product marketing
• Translate organizational pain points into AI-enabled solutions
• Experiment with and implement AI-assisted developer tooling using Claude Code
• Build AI-enhanced CI/CD pipelines
• Evaluate frontier models including Claude, Gemini, Kimi, and GPT
• Integrate suitable AI models into team workflows
• Build and evolve AI-augmented testing pipelines using Claude Code and Playwright
• Generate test cases, test data, unit tests, and end-to-end automation from product specifications
• Improve and refactor large codebases using AST-based tooling
• Evaluate and deploy AI-powered design tools including Figma, Pencil, Stitch, Veo, and Nano Banana
• Integrate AI-native intelligence platforms into go-to-market, operations, customer success, and support workflows
• Scout, test, and benchmark emerging AI tools
• Create internal chat assistants, dashboards, browser extensions, and Slack integrations
• Establish best practices for agentic engineering, model evaluation, cost management, security, and responsible AI use
• Monitor AI-powered systems for reliability, accuracy, and cost-effectiveness

AI-Forward Engineer

Data Engineer

• Own the data platform end-to-end, including ingestion, transformation, storage, query, and access
• Drive the data platform roadmap as company data needs grow
• Build and evolve batch and streaming pipelines using PySpark/EMR, Kinesis, Lambda, and Step Functions
• Ingest data from Postgres, Salesforce, third-party vendors, and product event streams into an Iceberg-based lake
• Design SCD tables, event tables, and data conventions for engineers and analysts
• Partner with product, engineering, analytics, and operations stakeholders to turn data requests into reliable pipelines
• Write documentation and tooling that enable self-service
• Own data-system security and compliance, including audit logging, access control, and temporary-access workflows
• Optimize backend query performance through read-replica routing, indexing, caching, and I/O instrumentation in Java/Spring services
• Investigate and remediate IOPS spikes, pipeline failures, schema drift, and late data
• Use AI for pipeline scaffolding, schema work, and investigations; ship internal AI tooling
• Mentor engineers and analysts on working with the data platform

Senior Data Engineer

Full-stack Engineer

• Architect technology and customer experiences for multiple NimbleRx web products
• Build scalable platforms, APIs, user interfaces, and web services
• Own full-stack features from design through implementation, testing, and release
• Mentor junior engineers and interns
• Promote best practices and high-quality development techniques
• Solve challenging design and technical problems
• Enhance system usability and performance for a consistent user experience
• Collaborate with developers, Product Management, and Design to understand requirements and use cases
• Deliver high-quality code on time

Senior Full-Stack Engineer

Backend Engineer

• Architect technology and customer experience for multiple NimbleRx web products serving patients, pharmacies, and other customers
• Build scalable platforms, APIs, and services
• Own backend features from design through implementation and release
• Collaborate with developers, Product Management, and Design on feature requirements and technical use cases
• Deliver high-quality code on time
• Mentor junior engineers and interns
• Promote best practices and high-quality development techniques
• Solve challenging design and technical problems
• Enhance system usability and performance for a consistent user experience
• Own complex projects end-to-end through planning, design, delivery, and maintenance

Senior Backend Engineer

Director

• Partner directly with Sales client SVPs, SME division leads, and other commercial leaders on top-tier client strategy and high-priority growth opportunities
• Lead creation of configured and custom materials for innovation days, executive meetings, top client renewals, and other high-value partner conversations
• Represent ideas and recommendations directly in partner-facing settings alongside Sales
• Listen across client teams, synthesize competing viewpoints, and turn them into clear strategic recommendations
• Transform performance data and business intelligence into clear, actionable insight
• Determine what to ask next and turn evidence into recommendations and actions advancing partner objectives
• Recommend when to use existing assets, configure, customize, or challenge the brief
• Push back effectively when requests would dilute strategy or reduce the likelihood of success
• Surface recurring themes, unmet partner needs, and strategic gaps to inform future offers, templates, and solution development
• Develop proactive solution ideas and growth angles supporting the Sales SVP’s account strategy
• Surface net-new or newly configured offerings when partner needs and market conditions warrant it
• Collaborate cross-functionally to keep high-stakes opportunities strategically strong, commercially sound, and aligned
• Continuously evolve team workflows, including development and advancement of AI as part of the team

Director, Client Strategy

Client Partner

• Train and manage a book of business of NimbleRx pharmacy partners
• Provide proactive solutions and recommend services/features to improve pharmacy revenue and performance
• Serve as a product and technical advisor on NimbleRx workflows and integrations
• Analyze partner performance data and translate insights into recommendations
• Identify adoption, revenue, and operational opportunities
• Understand pharmacists’ workflows, recurring issues, and product performance
• Share potential adoption and growth opportunities with key decision-makers
• Develop relationships with pharmacy owners and staff as the primary strategic point of contact
• Own the customer experience through complex escalations
• Partner with Support, Product, and Engineering to drive resolution
• Translate pharmacy workflows and business needs into context for Product, Support, and Engineering
• Stay updated on new features with Product and Engineering
• Use dashboards, reporting tools, and SQL to understand account performance and identify actions

AI-Forward Engineer

Senior Data Engineer

Senior Full-Stack Engineer

Senior Backend Engineer

Director, Client Strategy

Client Partner, Customer Success