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Business Change Consultant
Sword Group. Design, plan and deliver change management aligned to customer needs and capabilities .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in change management, focusing on stakeholder engagement, communication planning, and digital skills development. Proficient in designing training programs and assessing organizational needs to drive effective adoption of new systems and processes.
Highest-signal resume keywords
PROSCI ADKAR CertificationStakeholder EngagementWorkshop Design and DeliveryMicrosoft 365 Tools KnowledgeTraining Design and Learning Path Development
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Change ManagementReadiness AssessmentRisk IdentificationCommunication PlanningTraining DesignDigital Skills AssessmentPersona DevelopmentCollaborationKnowledge TransferAdoption Strategy
Soft Skills
Written CommunicationPresentation SkillsCollaborationEngagement Skills
Tools & Technologies
Microsoft TeamsMicrosoft Office SuiteMicrosoft Copilot
Certifications & Qualifications
PROSCI ADKAR Certification
Industry Keywords
Change ManagementDigital SkillsStakeholder EngagementLearning PathsTraining Delivery
About the role
Key responsibilities & impact- Design, plan and deliver change management aligned to customer needs and capabilities
- Drive adoption of new solutions, improved digital skills and modern ways of working
- Conduct readiness assessments and gather working practices and requirements
- Assess business change and digital skill capabilities
- Identify risks and opportunities for change planning
- Specify and design change and adoption collateral
- Develop and deliver targeted, measurable communication plans and campaigns
- Provide knowledge transfer to change agents
- Engage executive teams and key stakeholders to ensure alignment and support
- Assess digital skills maturity across customer organisations and teams
- Develop learning paths incorporating training content, events, change community development and collateral
- Collaborate with customer stakeholders and in-house communications and change management teams
- Provide hands-on support to ensure effective adoption of new systems, processes and ways of working
Requirements
What you’ll need- PROSCI ADKAR Certification or experience
- Excellent written communication and presentation skills
- Excellent stakeholder engagement skills
- Excellent workshop design and delivery skills, including focus groups and envisioning workshops
- Excellent knowledge of Microsoft 365 tools and capabilities
- Experience assessing and developing Personas based on organisational needs
- Training design and learning path development experience on Microsoft Teams and Microsoft Office Suite of tools
- Classroom Training and Webinar Training design and delivery experience
- Microsoft Copilot knowledge and experience preferable
Benefits
Comp & perks- Personalised career development plan customised to individual goals and aspirations
- Learning and development opportunities
- Flexible work arrangements
- Generous annual leave allowance
- Enhanced family-friendly benefits
- Pension scheme
- Private health schemes
- Well-being schemes
- Insurance schemes
- Employee assistance programme
- Discounted cash plan
- Inclusive and diverse workplace
- Equal opportunities employer
- Support for accessibility adjustments during the hiring process