Infrastructure & Cyber Team Lead

Sword Group

. Lead Infrastructure Support and projects, troubleshooting servers, networks, endpoint devices and systems across the RWG corporate network .

Posted 11/11/2026full-timeAberdeen • United KingdomSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Cyber Security, Infrastructure Support, and Operational Technology, with a strong focus on project management, incident response, and compliance with industry standards. Capable of delivering effective solutions while maintaining excellent communication and customer service across global business units.

Highest-signal resume keywords

Cyber Security ExpertiseInfrastructure Support ManagementProject Management SkillsAnalytical Problem-SolvingIS, CS, and OT Technologies Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Troubleshooting ServersNetwork ManagementEndpoint Device SupportCyber Incident ResponseDisaster Recovery TestingChange ManagementOn-Premise Systems KnowledgeCloud Services KnowledgeIS, CS, and OT TechnologiesNetworking Principles

Soft Skills

Excellent Planning SkillsOrganisational SkillsStrong Interpersonal SkillsAbility to Work Under PressureExcellent Verbal and Written Communication

Tools & Technologies

Microsoft OfficeVMwareCyber Security ToolsInfrastructure Support ToolsProject Management Software

Certifications & Qualifications

Microsoft Office CertificationVMware CertificationDegree in Computer or Cyber Related Subject

Industry Keywords

Cyber SecurityOperational TechnologyIT Acceptable Use PoliciesHealth and Safety ComplianceEnvironmental Legislation

Tech Stack

Tools & technologies

CloudCyber SecurityVMware

About the role

Key responsibilities & impact

Lead Infrastructure Support and projects, troubleshooting servers, networks, endpoint devices and systems across the RWG corporate network
Lead Cyber Security support and projects for global corporate and Operational Technology network environments
Review, analyse and develop Cyber Security, OT and Infrastructure Support solutions aligned with recognised industry standards
Identify industry-specific cyber threats and ensure security incidents are identified, investigated and resolved promptly
Participate in the cyber incident response team during major security incidents
Keep IT&S management updated on evolving cyber security intelligence and escalate business risks
Work with Infrastructure Support, Cyber Security, OT and vendors to deliver appropriately sized solutions
Provide management updates on project activities, delivery, tickets and SLA performance
Ensure activities comply with IT Acceptable Use and Security Policies
Assist with developing Cyber Security, OT and IT policies and procedures
Communicate cyber security activities, projects, threats and solutions in management, team and business meetings
Lead project plans for new and replacement systems, ensuring on-time, on-budget delivery and highlighting risks
Prioritise team workloads and report issues to management
Deliver excellent customer service to global business units
Support Infrastructure Support, Cyber Security and OT issues, escalating and resolving them promptly
Document solutions and procedures
Ensure system solutions are backed up and participate in disaster recovery testing
Develop relationships with subject matter experts and third-party vendors
Analyse business requirements and recommend improvements to current systems
Maintain project roadmaps and provide comprehensive status updates
Prepare end-user procedures, support-team handover documentation and training materials
Record changes using the change management process
Ensure compliance with health, safety, environmental legislation and company policies
Manage administration, communications, commitments, policy compliance and improvement opportunities
Manage project and solution budgets and source cost-effective solutions

Requirements

What you’ll need

Previous experience of working within an enterprise cyber security role
Excellent planning and organisational skills
Ability to organise work independently while balancing changing priorities
Self-starter and fast learner
Excellent troubleshooting and problem-solving skills
Excellent verbal and written communication skills
Strong analytical skills
Ability to meet strict implementation deadlines
Excellent knowledge of IS, CS and OT technologies and associated tools
Working knowledge of on-premise systems and off-premise cloud services
Strong interpersonal skills and ability to build relationships with teams, the business and supply chain vendors
Ability to work effectively under pressure
Interest in developing knowledge of new and leading IS, CS and OT technologies
Degree / HND in computer or cyber related subject
Microsoft Office and Desktop certifications
VMware certifications
Knowledge of networking principles

Benefits

Comp & perks

Personalised Career Development with customised development plans and learning and development opportunities
Flexible work arrangements
Generous annual leave allowance
Enhanced family friendly benefits
Pension scheme
Access to private health schemes
Well-being schemes
Insurance schemes
Inclusive and diverse workplace
Equal opportunities employer
Support for accessibility adjustments during the hiring process