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Subsurface Data Services Team Lead
Sword Group. Lead, coordinate and support a team of Data Analysts and Data Management professionals delivering subsurface data services .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading data management teams, overseeing service delivery, and ensuring operational efficiency within subsurface data services. Proficient in stakeholder management, process improvement, and maintaining data quality standards.
Highest-signal resume keywords
Team LeadershipService Delivery ManagementStakeholder EngagementSubsurface Data ManagementITIL Principles
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data ManagementOperational ReportingProcess ImprovementResource PlanningService Performance MonitoringSubsurface Data WorkflowsGeoscience Data ServicesService DocumentationOperational ProceduresRisk Management
Soft Skills
People ManagementCommunication SkillsCollaborationProblem-SolvingOrganizational Skills
Tools & Technologies
PetrelOpenWorksTechlogStudio ManagerService Management Processes
Industry Keywords
Energy SectorManaged ServicesTechnical ServicesCustomer SatisfactionService Quality
About the role
Key responsibilities & impact- Lead, coordinate and support a team of Data Analysts and Data Management professionals delivering subsurface data services
- Oversee day-to-day service operations, prioritising, allocating and ensuring effective delivery of activities
- Act as a key customer and stakeholder contact
- Manage team workloads, resource planning and utilisation
- Monitor service performance, service requests, incidents and operational activities against agreed service levels
- Prepare and present operational reports, service performance updates and management information
- Facilitate regular service review meetings
- Support customer satisfaction, service quality and operational objectives with the Service Delivery Manager
- Identify process improvement, workflow streamlining and service efficiency opportunities
- Coordinate onboarding, knowledge transfer and service transition activities
- Maintain operational procedures, work instructions and service documentation
- Support data quality, consistency and governance standards
- Collaborate with technical specialists supporting subsurface applications and data management environments
- Coach, mentor and develop team members
- Support recruitment, onboarding, training and capability development
- Contribute to risk management, audit readiness and continuous service improvement initiatives
Requirements
What you’ll need- Experience leading or coordinating teams within data management, technical services, managed services or a similar operational environment
- Good understanding of subsurface data management, geoscience data or related data services within the energy sector
- Strong people management skills, including motivating, supporting and developing team members
- Experience overseeing service delivery, managing operational priorities and coordinating resources
- Excellent stakeholder management and customer engagement skills
- Confidence communicating across technical and non-technical teams
- Familiarity with ITIL principles and structured service management processes
- Experience monitoring service performance, producing operational reports and supporting service improvement activities
- Strong organisational and planning skills
- Understanding of subsurface data workflows and associated applications such as Petrel, OpenWorks, Techlog, Studio Manager or similar platforms
- Proactive problem-solving, process improvement and operational efficiency skills
- Strong communication, collaboration and relationship-building skills
- Ability to take ownership of day-to-day operations while working collaboratively with service management and technical teams
Benefits
Comp & perks- Personalised Career Development with customised development plans and learning opportunities
- Flexible working arrangements
- Generous annual leave allowance
- Enhanced family friendly benefits
- Pension scheme
- Private health schemes
- Well-being schemes
- Insurance schemes
- Diverse and inclusive workplace
- Equal opportunities employment
- Support for accessibility adjustments during the hiring process