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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in sales and account management, with a strong focus on building and maintaining agent relationships. Proficient in developing growth strategies and utilizing CRM tools to track performance and market trends.
Highest-signal resume keywords
Sales And Account Management ExperienceExisting Agency RelationshipsExcellent Communication SkillsProficiency In MS OfficeExperience With Video And Chat Technology
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Strategy DevelopmentAgent Training And EducationMarket Trend AnalysisCRM ManagementMultitasking
Soft Skills
Self-MotivatedExcellent Organizational SkillsAttention To DetailInitiativeTeam Collaboration
Tools & Technologies
HubSpot CRMMS OfficeMSTeamsSlack
Industry Keywords
MGACarrierAgency EnvironmentAgent Base ManagementRemote Work
About the role
Key responsibilities & impact- Manage and grow an assigned agent base across Southern California
- Act as a trusted advisor by understanding agents’ business needs, identifying growth opportunities, and determining how Swyfft can support their success
- Manage agent relationships through in-person visits, virtual meetings, and calls
- Develop growth strategies and discuss production expectations
- Answer agent inquiries and questions about Swyfft products and services
- Assist with agent training and education webinars
- Promote the Swyfft brand and cultivate relationships at conferences, events, and trade shows
- Monitor emerging industry trends, competitor activity, and market conditions to inform sales strategies
- Track agent activity, contacts, communications, revenue potential, and updates in HubSpot CRM
Requirements
What you’ll need- 7+ years of sales and account management experience (in an MGA, carrier, or agency environment preferred)
- Existing agency relationships in the assigned territory
- Excellent communication and follow-up skills
- Self-motivated, able to show initiative, and able to get the job done
- Excellent organizational skills and attention to detail
- Ability to multitask
- Ability to work independently or in a team-oriented environment
- Bachelor’s degree or equivalent experience is preferred
- Proficiency in MS Office
- Experience using video and chat technology (MSTeams & Slack)
- Reliable high-speed internet connectivity required
- Designated quiet work from home space
- 100% remote U.S.-based work arrangement
- Willingness and ability to travel for day-to-day work, conferences, trade shows, team meetings, and training
Benefits
Comp & perks- Medical, Dental, and Vision
- Short- and Long-Term Disability (Company Paid)
- Voluntary Long-Term Disability
- Employee Life & AD&D (Company Paid)
- Voluntary Employee, Spouse, and Child Life & AD&D
- Healthcare, Dependent Care and Transit FSA, and Healthcare Savings Account (HSA)
- 401K with a generous matching contribution and no vesting schedule
- 20 days of PTO annually (prorated based on hire date)
- Company Paid Holidays
- 2 “Choose Your Own Holidays”
