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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading growth strategies within B2B SaaS and technology sectors, focusing on customer expansion, ecosystem development, and pipeline generation. Capable of leveraging data and automation to drive revenue opportunities and build strategic partnerships.
Highest-signal resume keywords
B2B SaaS Growth LeadershipPipeline GenerationCustomer ExpansionEcosystem DevelopmentStrategic Partnership Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Growth Strategy DevelopmentMarket DevelopmentRevenue GenerationData AnalysisAutomation Implementation
Soft Skills
Strategic ThinkingOperational ExecutionRelationship BuildingTeam LeadershipCommercial Mindset
Tools & Technologies
CRM SystemsData Analytics ToolsMarketing Automation PlatformsCloud PlatformsConversational AI
Industry Keywords
PaymentsCustomer ExperienceTechnology BusinessEcosystem InitiativesContact-Centre Platforms
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Define and lead Sycurio's growth strategy across marketing, business development, customer expansion and ecosystem initiatives
- Identify whitespace opportunities and drive expansion within the existing customer base
- Expand relationships beyond traditional contact-centre stakeholders across new use cases, teams and channels
- Develop an ecosystem growth strategy and strengthen or expand strategic partnerships
- Identify opportunities across contact-centre platforms, conversational AI providers, payment service providers, cloud platforms, telecommunications providers and adjacent technologies
- Lead demand generation and growth marketing activities aligned with pipeline generation and commercial outcomes
- Build a growth organisation that adapts and learns quickly and identifies opportunities ahead of competitors
- Leverage data, technology and automation to understand customers, develop markets, engage buying groups and create revenue opportunities
- Establish repeatable competitive advantage through stronger systems, insight and execution
- Build stakeholder relationships across the executive team, Sales, Product, Customer Success and Revenue Operations
- Assess growth performance across new customer acquisition, customer expansion and ecosystem channels
- Evaluate customer penetration, stakeholder coverage and expansion potential
- Assess the partner ecosystem and identify strategic relationship opportunities
- Review growth processes, technology stack, data, automation and AI use
- Define and activate a unified growth strategy covering new acquisition, customer expansion and ecosystem-led growth
- Define target buyer groups across Payments, Customer Experience, Digital, Technology and Transformation
- Establish customer expansion and account-based growth frameworks
- Activate priority ecosystem segments and strategic partners
- Improve growth processes, reporting and intelligence capabilities
- Establish a repeatable growth operating model and launch targeted expansion programmes
- Operationalise new buyer personas across marketing, BDR and sales activities
- Establish joint plans with strategic ecosystem partners and generate initial pipeline
- Build intelligence-led growth capabilities and coordinate execution across teams
Requirements
What you’ll need- Significant experience leading growth within a B2B SaaS, payments, customer experience or technology business
- Proven track record of building pipeline and revenue at scale
- Experience developing new markets, engaging complex buying groups and creating repeatable growth motions
- Experience driving customer expansion and ecosystem-led growth
- Strategic thinking combined with operational execution
- Comfortable operating in a scale-up environment
- Experience leading distributed teams, supporting Indian timezone
- Experience working closely with executive stakeholders
- Commercially minded growth leadership focused on building new growth opportunities
Benefits
Comp & perks- Comprehensive benefits package for both United States and United Kingdom locations
- Equal employment opportunity and reasonable accommodation for disabled applicants