Benefits & Leave Coordinator

Synapse Health

. Serve as the first point of contact for employee questions regarding medical, dental, vision, life insurance, 401(k), and other benefit programs .

Posted 11/5/2026full-timeRemote • United StatesJuniorMid-Level💰 $51,200 - $76,800 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in employee benefits administration, leave management, and compliance with federal and state regulations. Proficient in maintaining HRIS data integrity and providing exceptional customer service in HR support.

Highest-signal resume keywords

Benefits AdministrationLeave ManagementFMLA KnowledgeHRIS ProficiencyCustomer Service Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Benefits EnrollmentLeave AdministrationPayroll CoordinationProcess DocumentationData Auditing

Soft Skills

Organizational SkillsAttention to DetailCommunication SkillsConfidentiality ManagementMulti-Priority Management

Tools & Technologies

Microsoft OfficePaylocityHRIS Systems

Industry Keywords

FMLAADAEmployee BenefitsOpen EnrollmentHealthcare Regulations

About the role

Key responsibilities & impact

Serve as the first point of contact for employee questions regarding medical, dental, vision, life insurance, 401(k), and other benefit programs
Assist employees with benefit enrollments, qualifying life event changes, and general benefits administration
Support annual open enrollment, new hire benefits orientation, and onboarding activities
Coordinate with benefit vendors and internal partners to resolve employee benefit issues
Own benefits offboarding in coordination with the benefits broker
Maintain accurate benefits records and documentation within the HRIS
Serve as the initial point of contact for employee, manager, and HR inquiries regarding leaves of absence and workplace accommodations
Partner with the third-party leave administrator to monitor approvals, documentation, status changes, and discrepancies
Communicate leave timelines, documentation requirements, and return-to-work expectations
Coordinate return-to-work activities and process leave-related transactions in HRIS, payroll, and third-party systems
Respond to inquiries regarding leave eligibility under company policies and applicable federal, state, and local leave laws
Explain leave procedures and policies while escalating complex cases as appropriate
Support accommodation requests and track leave durations, company-paid benefit eligibility, and return-to-work dates
Manage the HR shared inbox and provide first-line HR support
Partner with Payroll to resolve pay issues, benefit deduction discrepancies, timekeeping questions, and leave-related pay matters
Coordinate company-paid leave benefits, including salary continuation, paid parental leave, company-sponsored leave programs, and PTO/FTO
Prepare reports, conduct audits, and maintain confidential employee records
Support onboarding and offboarding processes and maintain employee data integrity across HR systems
Develop process documentation, job aids, and employee-facing resources
Stay current on leave and benefits requirements and support People Team initiatives, special projects, and continuous improvement efforts

Requirements

What you’ll need

Associate’s or Bachelor’s degree in Human Resources, Business Administration, or a related field, or equivalent experience
2+ years of experience in HR, Benefits, Leave Administration, Payroll, or a related administrative role
Experience supporting employee benefits or leave of absence programs
Working knowledge of FMLA, ADA, state leave laws, and other applicable employment regulations
Strong organizational skills and exceptional attention to detail
Excellent customer service and communication skills
Ability to manage multiple priorities while maintaining confidentiality and discretion with sensitive medical and personal information
Proficiency with Microsoft Office
Preferred: Experience working with third-party leave or benefits administrators
Preferred: Experience with Paylocity or similar HRIS/payroll systems
Preferred: Experience supporting open enrollment
Preferred: Experience in a healthcare or other regulated environment