Senior Account Manager

Synchrony Group, LLC

. Develop and execute strategies to grow revenue, including client development, retention, organic growth, and annual planning .

Posted 9/18/2026full-timeRemote • Pennsylvania • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in pharmaceutical marketing and account management, with a strong focus on client development, revenue growth, and strategic project execution. Proven ability to lead cross-functional teams and manage substantial project budgets while ensuring alignment with client objectives and industry best practices.

Highest-signal resume keywords

Pharmaceutical MarketingClient DevelopmentProject ManagementBudget ManagementAdvertising Initiatives

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Client Services SupportRevenue Growth StrategiesProposal CreationRFP SubmissionDigital AdvertisingPrint AdvertisingVideo AdvertisingStrategic PlanningSOW DevelopmentFinancial Management

Soft Skills

CommunicationConflict ResolutionConsensus-BuildingTeam LeadershipPresentation Skills

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

Pharmaceutical MarketingClient RetentionOrganic GrowthTherapeutic ExpertiseAccount Management

About the role

Key responsibilities & impact

Develop and execute strategies to grow revenue, including client development, retention, organic growth, and annual planning
Ensure existing client revenue goals are achieved
Lead the development, presentation, and selling of high-quality deliverables
Monitor industry and therapeutic area best practices and advances
Partner with Medical to provide best-in-class strategy and support
Participate in client presentations, selling, and defending the agency's point of view
Represent the organization appropriately
Support Account Services leadership in new business efforts
Support development and implementation of new business opportunities
Support creation and submission of RFPs, proposals, and pitch decks
Lead internal cross-functional core teams and clients on strategic and tactical plans, design, and execution of pharmaceutical advertising and marketing initiatives
Manage key constituent relationships with over 2 million dollars of business
Attend client meetings and communicate key learnings and action items
Manage client strategy and objectives alongside internal team and organizational needs
Initiate projects and serve as internal project owner or project champion
Define project strategic objectives and budgets, including briefs and SOWs
Lead kickoff meetings with clients, vendors, and/or key opinion leaders
Review deliverables for project objectives, quality standards, client expectations, and strategic alignment
Monitor and manage activities for timely delivery of products and services
Ensure content, messaging, and design align with product strategy, communications objectives, and client expectations
Resolve conflict, set team priorities, explain client/brand objectives, and define success
Enhance work culture, consensus-building, and internal communications
Manage project budgets, forecasts, expenses, and accruals
Develop client SOWs or project initiation forms independently
Monitor budgets and hours, communicate financial details and scope changes, resolve financial issues with clients, and verify billing milestones with Finance

Requirements

What you’ll need

Bachelor's degree required
Minimum of 3 years’ experience in advertising and account/client services support in pharmaceutical marketing
History of successful management of more than 1 million dollars of fee/year
Specific industry and/or therapeutic expertise is required
Substantial experience leading print, digital, and video advertising initiatives
Ability to travel as client needs require
Ability to attend and conduct presentations
Ability to commit to extra and/or nontraditional hours as client needs require
Synchrony is not able to provide visa sponsorship for this role

Benefits

Comp & perks

Competitive salaries
Generous paid time off
Excellent health insurance
Family leave
401(k) plan with employer matching