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Synchrony

AVP, Client Services Manager

Synchrony

. Partner with the Relationship Manager and Industry Vice President to drive organic sales growth .

Posted 10/26/2026full-timeUnited StatesLead💰 $75,000 - $130,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in driving organic sales growth through strategic partnerships and client relationship management, with strong analytical skills for reporting and performance evaluation. Proficient in executing account planning and managing cross-functional collaborations to enhance client engagement and satisfaction.

Highest-signal resume keywords
Client-Facing ExperienceSales Growth StrategyExcel Reporting SkillsProject ManagementCross-Functional Collaboration

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Sales StrategyClient Relationship ManagementData AnalysisAccount PlanningReporting Capabilities
Soft Skills
Strong Follow-Up SkillsCommunication SkillsProblem-Solving Skills
Tools & Technologies
ExcelPowerPoint
Industry Keywords
RetailOEM PartnershipsFinance Promotion StrategiesClient DevelopmentCompliance

About the role

Key responsibilities & impact
  • Partner with the Relationship Manager and Industry Vice President to drive organic sales growth
  • Support and deepen relationships with Retailers, Associations, and OEM partners in the Partnered Home Brands portfolio
  • Drive revolving credit volume with the VP, Relationship Manager, and partner
  • Define monthly and annual sales goals and implement finance promotion strategies
  • Interact with regional, district, and store managers
  • Perform analysis, reporting, and segmentation and provide day-to-day client support
  • Execute metric-driven account planning and management
  • Identify and share best practices with clients and client development peers
  • Own or support partner strategy sessions and present performance reviews to clients
  • Conduct in-person or webinar training for critical client teams
  • Manage key initiatives, project planning, execution, and partner communications
  • Collaborate cross-functionally with Sales Support, vendors, Operations, Marketing, Underwriting, Risk, Finance, Legal, and Compliance
  • Resolve escalated and ad hoc client and sales requests
  • Attend and support industry/client trade shows and client meetings
  • Translate customer feedback into actionable insights
  • Manage systems including pricing changes and document repositories
  • Perform other duties and special projects as assigned

Requirements

What you’ll need
  • Bachelor's Degree, preference towards Business, Marketing or Finance OR 5+ years of related work experience
  • 2+ years’ experience in client-facing experience in Sales, Credit, Operations or Marketing
  • Proven track record of accountability and solid follow-up skills
  • Strong Excel and PowerPoint skills and reporting capabilities
  • Up to 50% travel required
  • Must be 18 years or older
  • Must have a high school diploma or equivalent
  • Must be willing to take a drug test, submit to a background investigation, and submit fingerprints as part of onboarding
  • Must satisfy the requirements of Section 19 of the Federal Deposit Insurance Act
  • Legal authorization to work in the U.S. required
  • Employer will not sponsor employment visas

Benefits

Comp & perks
  • Flexible work options, including working from home near a Hub or from an office
  • In-person engagement activities including business or team meetings, training, and culture events
  • Annual bonus based on individual and company performance
  • Inclusive culture and Employee Resource Groups (ERGs)
  • Reasonable accommodations for qualified individuals with disabilities