AVP, Client Services Manager

Synchrony

. Partner with the Relationship Manager and Industry Vice President to drive organic sales growth .

Posted 10/23/2026full-timeUnited StatesLead💰 $75,000 - $130,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in driving organic sales growth through strategic partnerships and client relationship management. Proficient in executing metric-driven account planning, reporting, and providing actionable insights to enhance client engagement.

Highest-signal resume keywords

Client-Facing ExperienceSales Growth StrategyExcel ProficiencyPowerPoint ProficiencyAccount Planning

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales StrategyReporting CapabilitiesData AnalysisClient SupportProject Management

Soft Skills

AccountabilityFollow-Up SkillsCommunication SkillsCollaborationProblem-Solving

Tools & Technologies

ExcelPowerPoint

Industry Keywords

Retail PartnershipsOEM PartnershipsFinance Promotion StrategiesClient DevelopmentTrade Shows

About the role

Key responsibilities & impact

Partner with the Relationship Manager and Industry Vice President to drive organic sales growth
Support and deepen existing relationships with retailers, associations, and OEM partners in the Partnered Home Brands portfolio
Work with the VP, Relationship Manager, and partner to drive revolving credit volume
Define monthly and annual sales goals and implement finance promotion strategies
Interact with regional, district, and store managers
Perform analysis, reporting, and segmentation and provide day-to-day client support
Execute metric-driven account planning and management
Identify and share best practices with clients and client development peers
Own or support partner strategy sessions and present performance reviews to clients
Conduct in-person or webinar training for critical client teams
Manage key initiatives, project planning, execution, and ongoing partner communications
Collaborate cross-functionally with Sales Support, vendors, Operations, Marketing, Underwriting, Risk, Finance, Legal, and Compliance
Resolve escalated and ad hoc client and sales requests
Attend and support industry/client trade shows and client meetings
Translate customer feedback into actionable insights
Manage systems including pricing changes and document repositories
Perform other duties and special projects as assigned

Requirements

What you’ll need

Bachelor’s Degree, preference towards Business, Marketing or Finance OR 5+ years of related work experience
2+ years’ experience in client-facing experience in Sales, Credit, Operations or Marketing
Proven track record of accountability and solid follow-up skills
Strong Excel and PowerPoint skills
Reporting capabilities
Up to 50% travel required
Must be 18 years or older
Must have a high school diploma or equivalent
Willingness to take a drug test, submit to a background investigation, and submit fingerprints as part of onboarding
Ability to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act
Legal authorization to work in the U.S. required
Synchrony will not sponsor employment visas for this job opening

Benefits

Comp & perks

Annual bonus based on individual and company performance
Option to work from home near one of Synchrony’s Hubs or work from an office
In-person engagement activities including business or team meetings, training, and culture events
Inclusive culture and Employee Resource Groups (ERGs)
Reasonable accommodations for qualified individuals with disabilities