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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong client relationship management and sales expertise, with a focus on developing and executing marketing strategies to drive product engagement and meet credit goals. Proficient in presentation development and effective communication across all management levels.
Highest-signal resume keywords
Client Relationship ManagementField Sales ExperiencePresentation DevelopmentFinancial Services AcumenNegotiation Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Strategy DevelopmentIn-Store ExecutionCredit Awareness ProgramsBudget ManagementMarket Analysis
Soft Skills
Interpersonal CommunicationCustomer-Focused MindsetOpenness to CoachingNegotiation Skills
Tools & Technologies
MS WordMS ExcelMS PowerPoint
Industry Keywords
Financial ServicesCredit GoalsCustomer SatisfactionComplianceMarket Management
About the role
Key responsibilities & impact- Sell Regional and Store-level client leadership on the benefits of products to drive product engagement and in-store execution toward credit goals
- Maintain relationships through effective and timely communication and attendance at market/store meetings
- Develop in-store product execution strategies and action plans
- Ensure regional strategies are effectively rolled out to stores
- Drive application volume to meet or exceed goals
- Exceed customer satisfaction survey target goals
- Enhance implementation of in-store marketing programs and conduct ongoing training
- Develop credit awareness programs with store/market management
- Audit signage and point-of-sale materials for compliance and communicate issues
- Support the Client Program Manager and client team initiatives
- Compile and present results of ongoing credit programs
- Manage travel and marketing budgets
- Attend and support store opening and relocation events
- Develop and maintain external client relationships at store, market, and regional levels
- Maximize credit support and commitment at store level
- Develop annual marketing plans for stores
- Perform other duties and special projects as assigned
- Cover a territory comprising North and South Carolina from a home office in North Carolina
Requirements
What you’ll need- Bachelor’s degree, or 5+ years’ experience working in the Financial Services Field
- Minimum of 3 years of field or outside sales experience
- Minimum of 2 years of Client Relationship Management experience
- Minimum of 2 years’ experience developing presentations and pitching to all levels of management
- Proficiency with MS Word, Excel, and PowerPoint
- Willing to travel up to 75% of the time
- Ability and flexibility to travel for business as required
- Excellent negotiation and client relationship skills
- Openness to coaching and ability to learn quickly
- Customer-focused mindset with ability to respond quickly to customer needs
- Exceptional interpersonal communication skills (written, oral, nonverbal)
- Strong finance business/industry acumen
- Must be 18 years or older
- Must have a high school diploma or equivalent
- Must be willing to take a drug test, submit to a background investigation, and submit fingerprints as part of onboarding
- Must satisfy the requirements of Section 19 of the Federal Deposit Insurance Act
- Legal authorization to work in the U.S. required; employment visa sponsorship unavailable
Benefits
Comp & perks- Annual bonus based on individual and company performance
- Option to work from home near one of Synchrony’s Hubs or work from an office
- Company car for significant travel
- Inclusive culture and Employee Resource Groups (ERGs)
- Reasonable accommodations for qualified individuals with disabilities
