AVP, Field Sales Manager

Synchrony

. Support, diagnose, coach, counsel, co-travel with, and train Verizon store personnel to accomplish or exceed credit goals .

Posted 9/29/2026full-timeChicago • Illinois • United StatesLead💰 $75,000 - $130,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Client Relationship Management and Field Sales strategies, with a strong focus on improving credit performance and compliance in retail environments. Proficient in data analysis and reporting to drive accountability and enhance customer experience.

Highest-signal resume keywords

Client Relationship ManagementField Sales ExperienceCredit Performance ImprovementSalesforce ProficiencyData Analysis and Reporting

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Financial Services ExperienceRetail Store ManagementPresentation DevelopmentCredit Program ObjectivesMarket Condition Monitoring

Soft Skills

CoachingCounselingRelationship BuildingCommunication

Tools & Technologies

SalesforceMS WordMS ExcelMS PowerPoint

Industry Keywords

ComplianceCredit SalesStakeholder EngagementCompetitive IntelligenceFederal Deposit Insurance Act

About the role

Key responsibilities & impact

Support, diagnose, coach, counsel, co-travel with, and train Verizon store personnel to accomplish or exceed credit goals
Deliver Verizon’s credit program objectives for applications, new accounts, and credit sales across stores
Develop productive relationships with key stakeholders to influence and educate them on credit performance
Drive accountability and support strategic action plans, brand, culture, and values
Focus on lower-performing stores and improve the customer experience
Capture and communicate the Field’s voice to Synchrony and Verizon stakeholders
Visit Verizon stores to assess credit support and diagnose territory and store performance issues
Partner with marketing on Field Sales strategies to improve credit performance
Provide reporting, analysis, recommendations, and other information to support compliant store performance
Partner with Synchrony Financial Compliance to ensure POS and in-store compliance
Collect competitive intelligence, monitor market conditions, and identify opportunities
Support Sales Force Effectiveness Managers through Salesforce, Seismic, brand strategies, initiatives, and training materials
Share best practices across the enterprise and perform other assigned duties or special projects

Requirements

What you’ll need

Bachelor’s degree and 3+ years’ experience working in the Financial Services Field or Retail Store Management; or HS diploma/GED and 5+ years’ experience in lieu of a completed degree
Minimum of 3 years of field or outside sales experience
Minimum of 2 years’ Client Relationship Management experience
Minimum of 2 years’ experience developing presentations and pitching to all levels of management
Proficiency with MS Word, Excel, and PowerPoint
Willing to travel up to 75% of the time
Must be 18 years or older
Must have a high school diploma or equivalent
Must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of onboarding
Must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act
Legal authorization to work in the U.S. required
Employment visa sponsorship is not available now or in the future
Bilingual ability in English and Spanish is a desired characteristic
Salesforce experience is a plus

Benefits

Comp & perks

Company car is included
Option to work from home near one of Synchrony’s Hubs or come into one of its offices
In-person business or team meetings, training and culture events
Employee Resource Groups (ERGs) offering a safe space to learn and grow
Reasonable accommodations for applicants and employees with disabilities