AVP, Field Sales Manager

Synchrony

. Support, diagnose, coach, counsel, co-travel with, and train Verizon store personnel to accomplish or exceed credit goals within an assigned territory .

Posted 9/24/2026full-timeChicago • Illinois • United StatesLead💰 $75,000 - $130,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Client Relationship Management and Sales Force Effectiveness, with a strong focus on achieving credit program objectives and improving customer experience. Proficient in analyzing performance metrics and developing strategic action plans to drive accountability and program utilization.

Highest-signal resume keywords

Client Relationship ManagementSales Force EffectivenessProject ManagementBilingual CommunicationField Sales Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

SalesforceMS WordMS ExcelMS PowerPointCredit Program ManagementPresentation DevelopmentData AnalysisMarket IntelligenceCompliance ManagementRetail Store Management

Soft Skills

CoachingMotivationCustomer-Focused MindsetClear CommunicationRelationship Building

Tools & Technologies

SalesforceSeismic

Industry Keywords

Financial ServicesTelecommunicationsWireless ProductsCredit SalesStakeholder Engagement

About the role

Key responsibilities & impact

Support, diagnose, coach, counsel, co-travel with, and train Verizon store personnel to accomplish or exceed credit goals within an assigned territory
Deliver Verizon credit program objectives for applications, new accounts, and credit sales through initiatives across stores
Develop relationships with stakeholders to influence and educate on the importance of credit
Drive accountability and strategic action plans to improve program performance and customer experience
Capture and communicate Field feedback to Synchrony and Verizon stakeholders
Visit Verizon stores to assess credit support and diagnose territory and store performance issues
Partner with marketing on client and Field Sales strategies
Provide reporting, analysis, recommendations, and other information to support compliant performance
Partner with Synchrony Financial Compliance as point of contact for POS and in-store compliance
Develop competitive intelligence and identify market opportunities
Support Sales Force Effectiveness Managers through Salesforce, Seismic, brand strategies, initiatives, and training materials
Share best practices across the enterprise to drive credit program utilization
Perform other duties and special projects as assigned

Requirements

What you’ll need

Bachelor’s degree and 3+ years’ experience working in the Financial Services Field or Retail Store Management, or HS diploma/GED and 5+ years’ experience in lieu of completed degree
Minimum of 3 years of field or outside sales experience
Minimum of 2 years Client Relationship Management experience
Minimum of 2 years’ experience developing presentations and pitching to all levels of management
Proficiency with MS Word, Excel, and PowerPoint
Willing to travel up to 75% of the time
Sales experience in telecommunications, specifically wireless products and services, desired
Excellent client relationship skills
Ability to build and maintain business-oriented relationships with leaders at all levels
Openness to coaching and ability to learn quickly
Ability to lead through coaching and motivation
Customer-focused mindset and ability to respond quickly to customer needs
Understanding of varying client cultures and values
Clear, concise written and verbal communication skills
Ability to manage multiple priorities
Strong project management and/or territory management skills
Bilingual communication in English and Spanish
Experience with Salesforce, private label sales and marketing is a plus
Must be 18 years or older
Must have a high school diploma or equivalent
Must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of onboarding
Must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act
Legal authorization to work in the U.S. is required
Employment visa sponsorship is not available for this opening

Benefits

Comp & perks

Company car is included
Option to work from home near one of Synchrony’s Hubs or come into one of the offices
In-person business or team meetings, training and culture events at the nearest Hub
Annual bonus based on individual and company performance
Inclusive culture and Employee Resource Groups (ERGs)
Reasonable accommodations for qualified individuals with disabilities