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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading process improvement initiatives and project management, with a strong focus on stakeholder alignment and decision-making. Proficient in process design, implementation readiness, and managing strategic risks within cross-functional teams.
Highest-signal resume keywords
Project ManagementProcess ImprovementStakeholder ManagementCross-Functional LeadershipProblem Solving
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Process DesignImplementation RoadmapsDecision LogsProject PlansTesting Strategies
Soft Skills
Strong Written CommunicationStrong Verbal CommunicationCollaboration
Tools & Technologies
Coupa
Industry Keywords
Source to PayProcurementThird Party RiskProcess Improvement Best Practices
About the role
Key responsibilities & impact- Lead process improvement initiatives from concept through early implementation
- Partner with Source to Pay Business Owners to define problems or opportunities, target outcomes, success measures, and recommended paths forward
- Document and simplify current-state and future-state processes using technology capabilities and process controls
- Drive structured problem-solving and decision-making, evaluate options, surface tradeoffs, and document outcomes in decision logs
- Define and document scope, workstreams, deliverables, milestones, sequencing, dependencies, testing strategies, and resourcing assumptions
- Develop project plans and implementation roadmaps
- Manage strategic risks, dependencies, and constraints
- Prepare or lead initiatives into implementation readiness
- Deliver complete handoff packages to Program Managers for ongoing delivery when applicable
- Perform other duties and special projects as assigned
Requirements
What you’ll need- Bachelor’s degree and minimum of 5 years of experience in project management or similar role; or High School Diploma/GED and 8 years of experience in project management or similar role in lieu of a degree
- Proven experience leading cross-functional initiatives from concept through implementation readiness
- Experience defining direction, aligning stakeholders, and driving decisions
- Ability to solve complex problems and translate strategy into an executable delivery approach
- Experience in process design and improvement
- Working knowledge of process-improvement best practices
- Strong written and verbal communication skills
- Demonstrated stakeholder management experience
- Ability to partner effectively across Business Owners, technology, and subject matter experts
- Familiarity with Source to Pay, Procurement, or Third Party Risk
- Familiarity with Source to Pay teams and Coupa preferred for internal applicants
- Must be 18 years or older
- High school diploma or equivalent required
- Willingness to take a drug test, submit to a background investigation, and submit fingerprints
- Ability to satisfy Section 19 of the Federal Deposit Insurance Act
- Legal authorization to work in the U.S. required
- Must not require employment visa sponsorship now or in the future
Benefits
Comp & perks- Annual bonus based on individual and company performance
- Option to work from home near one of Synchrony’s Hubs or work from an office
- In-person engagement activities including business or team meetings, training, and culture events
- Inclusive culture and Employee Resource Groups (ERGs)
- Reasonable accommodations for applicants and employees with disabilities
