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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing multi-channel marketing campaigns, particularly in B2B and B2B2C environments, while leveraging analytics and insights to optimize performance and drive growth. Strong project management and collaboration skills are essential for coordinating cross-functional teams and presenting strategic plans to stakeholders.
Highest-signal resume keywords
Multi-Channel Marketing CampaignsB2B Marketing ExperienceSalesforce CRM and Marketing CloudProject Management SkillsData-Driven Decision Making
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Marketing PlanningCampaign AnalyticsOmni-Channel ProgramsBudget TrackingMarket Trend AnalysisLifecycle MarketingCreative Agency Account ManagementPricing and Promotions StrategyClient-Facing PresentationsResearch and Insights Utilization
Soft Skills
Strong Communication SkillsCollaboration SkillsInfluencing Without AuthorityFlexibility and Willingness to Travel
Tools & Technologies
Salesforce CRMMarketing CloudAI/MarTech SolutionsPaid Media Concepts
Industry Keywords
Audiology MarketingOptometry MarketingOphthalmology MarketingHealthcare MarketingFinancial Products Marketing
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Manage marketing planning for Audiology, Optometry, and Ophthalmology
- Translate market trends and buyer journeys into data-driven plans
- Align plans with partner and product growth goals and identify efficiency opportunities
- Present marketing plans, business reviews, and marketing calendars to leadership, stakeholders, and partners
- Manage omni-channel, multi-product programs driving acquisition, activation, usage, and retention
- Manage B2B/B2B2C initiatives to grow provider and consumer accounts, volume, and repeat usage
- Innovate offers, pricing, and promotions to improve usage and retention
- Drive cardholder and provider lifecycle activation, reactivation, engagement, and cross-shopping
- Manage CareCredit brand presence in-market with Brand
- Manage industry relationships and execute partnership marketing plans
- Coordinate with Sales, Client Management, Lifecycle, Product, Operations, Risk/Compliance, Finance, and Creative/Agency teams
- Manage cross-functional projects and collaboration across multiple management levels
- Serve as Sight & Sound industry subject-matter expert for omni-channel campaigns
- Use research, analytics, and insights to optimize plans and ROI
- Track budgets and expenses
- Leverage AI/MarTech to improve efficiency and operating rhythm
- Handle special projects as needed
Requirements
What you’ll need- Bachelor’s Degree or, in lieu of a degree, a high school diploma/GED and 8+ years of relevant marketing experience
- Minimum 4+ years’ experience developing and executing multi-channel marketing campaigns (email/CRM, digital, social, direct mail and/or in-location)
- Client-facing experience with comfort presenting plans, results, and recommendations to partner stakeholders
- Demonstrated experience in B2B marketing; B2B2C experience strongly preferred
- Willingness and flexibility to travel up to 30% and for business as required
- Audiology, Optometry, Ophthalmology, Healthcare, or financial products marketing experience is a plus
- Experience with Salesforce CRM and Marketing Cloud or comparable platforms
- Working knowledge of paid media concepts, landing pages, tagging/measurement, and optimization
- Strong project management and prioritization skills
- Ability to interpret campaign/market analytics and pivot plans/tactics to drive growth
- Creative agency account management experience
- Strong communication and collaboration skills with ability to influence without authority
- Must be 18 years or older
- Must have a high school diploma or equivalent
- Must be willing to take a drug test, submit to a background investigation, and submit fingerprints as part of onboarding
- Must be able to satisfy Section 19 of the Federal Deposit Insurance Act
- Legal authorization to work in the U.S. is required
- Synchrony will not sponsor employment visas for this job opening
Benefits
Comp & perks- Option to work from home near one of Synchrony’s Hubs or come into one of its offices
- In-person engagement activities including regular business or team meetings, training and culture events
- Annual bonus based on individual and company performance
- Inclusive culture and Employee Resource Groups (ERGs)
- Reasonable accommodation for qualified individuals with disabilities
