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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in campaign strategy and execution, with a strong focus on omnichannel marketing and client relationship management. Proven ability to lead cross-functional teams, optimize processes, and drive strategic business initiatives in a fast-paced environment.
Highest-signal resume keywords
Campaign Strategy and ExecutionClient Relationship ManagementProject ManagementOmnichannel MarketingAgile Methodologies
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Marketing ExperienceProject ManagementOmnichannel ExecutionPaid Media ExecutionWorkfront PlatformData-Driven Decision MakingProcess ImprovementCampaign OptimizationChange Control ManagementMilestone Tracking
Soft Skills
Excellent CommunicationCritical ThinkingLeadership PresenceMentoringOrganizational Skills
Tools & Technologies
AI ToolsLiverampDigital AudiencesAgile ToolsCampaign Portfolio Review Processes
Industry Keywords
Demand GenerationSalesMarketingCorporate EnvironmentFast-Paced EnvironmentClient MarketingStrategic Business InitiativesComplianceBackground InvestigationFederal Deposit Insurance Act
About the role
Key responsibilities & impact- Serve as strategic business lead for the line of business and drive Demand Generation thought leadership
- Coordinate recommendations and identify process improvements to strengthen frameworks, improve efficiency, and enable scalable ways of working
- Operate as a senior contributor and emerging leader using a data-driven, self-motivated, autonomous, and accountable approach
- Leverage campaign strategy and execution expertise to optimize client campaigns and support strategic business initiatives
- Manage campaign execution across direct mail, email, paid media, earned media, and Marketplace
- Build strategic relationships with client teams as a trusted advisor and influencer
- Translate industry trends and evolving client and market needs into forward-looking solutions
- Lead cross-functional client marketing meetings and collaborate with functional experts on execution programs
- Support strategic client objectives in New Accounts, Sales, and Net Income goals
- Act as Agile team scrum master when needed; manage strategic client projects and lead process improvements
- Serve as liaison and central point of contact for milestone tracking, change control requests, process exceptions, and omnichannel optimization
- Establish and lead campaign portfolio review processes with client marketing teams
- Plan and forecast channel capacity, prioritize campaigns, and manage workload balancing with internal teams
- Coordinate campaign incident management and corrective actions with remediation subject matter experts and compliance teams
- Build relationships across functional areas supporting marketing execution plans
- Perform other duties and special projects as assigned
Requirements
What you’ll need- Bachelor’s Degree OR high school diploma/GED and 6+ years of professional experience in sales, marketing, or operations in a corporate environment
- Minimum of 4 years of marketing experience including Project Management and client relationship experience
- Ability and flexibility to travel for business as required
- Experience with tactical omnichannel execution across multiple channels
- General understanding of Paid Media execution components including tagging, trafficking, and digital audiences (Liveramp) for Search, Social, Display/Programmatic, and Affiliate
- Familiarity with AI tools and eagerness to learn and leverage them
- Agile skills, team, process, tools, and/or methods experience is a plus
- Proven client relationship management skills and experience developing plans and consistently meeting deadlines
- Project management experience leveraging the Workfront platform for campaign execution
- Excellent organization, communication, and critical thinking skills
- Ability to navigate a fast-paced environment, synthesize information, connect the dots, and anticipate business needs and impacts
- Leadership presence and ability to present to executives and leadership teams and inspire and persuade
- Ability to mentor junior Account Managers and guide internal teams
- Must be 18 years or older
- Must have a high school diploma or equivalent
- Must be willing to take a drug test, submit to a background investigation, and submit fingerprints as part of onboarding
- Must satisfy the requirements of Section 19 of the Federal Deposit Insurance Act
- Legal authorization to work in the U.S. required
- Willingness to work without employment visa sponsorship
Benefits
Comp & perks- Annual bonus based on individual and company performance
- Flexibility to work from home near one of Synchrony’s Hubs or come into one of its offices
- In-person engagement activities including business or team meetings, training, and culture events
- Inclusive culture and Employee Resource Groups (ERGs)
- Reasonable accommodations for qualified individuals with disabilities
