SVP, AI Governance

Synchrony

. Lead Synchrony’s enterprise AI Governance function within the AI Office .

Posted 9/17/2026full-timeNew York City • New York • United StatesLead💰 $200,000 - $330,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in AI Governance, Risk Management, and Compliance, with a strong ability to translate regulatory expectations into actionable governance frameworks and control processes. Proven track record in stakeholder management, executive communication, and continuous improvement within complex enterprise environments.

Highest-signal resume keywords

AI GovernanceRisk ManagementCompliance FrameworksStakeholder ManagementRegulatory Documentation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Governance Framework DesignControl Framework ImplementationRisk Tiering ProcessesLifecycle ManagementIssue ManagementAudit ReportingData GovernanceMachine LearningGenerative AIAutomation

Soft Skills

Excellent CommunicationInfluencing SkillsJudgmentPrioritizationComfort Operating in Ambiguity

Tools & Technologies

AI ToolsTechnology PlatformsGovernance ArtifactsMonitoring RoutinesEvidence Generation

Industry Keywords

Regulatory ReadinessComplianceAuditControlsEnterprise Environment

About the role

Key responsibilities & impact

Lead Synchrony’s enterprise AI Governance function within the AI Office
Drive the design, implementation, and continuous improvement of Synchrony’s AI governance framework
Partner with second-line risk, compliance, legal, technology risk, model risk management, supplier management, privacy, information security, and other control functions
Partner with Internal Audit and assurance stakeholders on monitoring, reviews, audits, evidence requests, issue management, and control validation
Define and execute governance for AI intake, use-case registration, risk tiering, inventory management, approval workflows, lifecycle gates, control validation, monitoring, recertification, and exception management
Develop practical, risk-based, measurable, auditable AI controls and embed them into delivery processes
Translate AI policy, standards, and regulatory expectations into procedures, job aids, playbooks, control requirements, decision frameworks, and governance artifacts
Maintain an enterprise view of AI use cases, tools, agents, models, approvals, risk ratings, ownership, lifecycle status, evidence, and governance outcomes
Prepare regulatory, executive oversight, audit, and risk-review materials, evidence packages, issue responses, remediation plans, and executive updates
Lead direct first-line-of-defense risk management and governance interactions with regulators
Lead governance reporting for the Chief AI Officer and senior stakeholders
Ensure technical governance capabilities such as registries, gateways, policy enforcement, logging, monitoring, evaluations, guardrails, and evidence generation are delivered
Partner with program management to plan, prioritize, resource, sequence, track, and execute governance initiatives
Support intake and review of AI use cases and patterns
Differentiate governance processes across internal productivity, business transformation, customer-facing capabilities, third-party AI, agentic AI, model-like use cases, and high-risk or regulated activities
Monitor emerging AI laws, rules, standards, and supervisory expectations and translate them into governance actions
Drive continuous improvement by identifying gaps, simplifying processes, improving transparency, reducing friction, strengthening evidence quality, and supporting responsible delivery
Perform other duties and/or special projects as assigned

Requirements

What you’ll need

Bachelor’s degree in a related discipline and 10+ years of experience in risk management, technology governance, AI governance, data governance, compliance, audit, controls, regulatory readiness, technology delivery, or strategic program leadership; in lieu of a degree, 12+ years of relevant experience
Proven experience leading governance, risk, control, compliance, or oversight programs in a complex enterprise environment
Strong understanding of AI, generative AI, agentic AI, machine learning, automation, data, technology platforms, and responsible AI concepts
Experience designing or operating governance frameworks, control frameworks, lifecycle processes, risk tiering processes, approval workflows, inventories, monitoring routines, issue management, or assurance-ready reporting
Experience partnering with second-line risk and compliance functions and third-line audit or assurance teams in a regulated environment
Ability to translate policies, standards, regulatory expectations, risk frameworks, and audit findings into operating models, procedures, controls, evidence routines, and execution plans
Strong stakeholder management and influencing skills
Excellent written and verbal communication skills, including executive-level storytelling and regulatory-ready documentation
Experience managing complex initiatives, dependencies, risks, milestones, and cross-functional deliverables
Experience defining governance metrics, control performance indicators, risk reporting, adoption measures, and continuous improvement insights
Comfort operating in ambiguity and at pace, with strong judgment and prioritization
Ability and flexibility to travel for business as required
Must be 18 years or older
Must have a high school diploma or equivalent
Must be willing to take a drug test, submit to a background investigation, and submit fingerprints as part of onboarding
Must satisfy the requirements of Section 19 of the Federal Deposit Insurance Act
Legal authorization to work in the U.S. required; no employment visa sponsorship

Benefits

Comp & perks

Annual Incentive Plan target of 25% of salary
Annual Equity target of 25% of salary
Option to work from home near one of Synchrony’s Hubs or come into an office
In-person business or team meetings, training, and culture events
Inclusive culture and Employee Resource Groups (ERGs)
Reasonable accommodations for applicants and employees with disabilities