SVP, Technology – Governance

Synchrony

. Lead and develop professionals responsible for first-line-of-defense governance activities within Technology .

Posted 9/21/2026full-timeNew York City • New York • United StatesLead💰 $235,000 - $390,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in leading governance teams and executing risk-based governance structures, with a strong focus on regulatory compliance and operational resiliency. Proven ability to build relationships with regulators and manage complex governance activities across Technology and Operations.

Highest-signal resume keywords

Governance LeadershipRisk ManagementRegulatory ComplianceProcess ImprovementStakeholder Engagement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Risk-Based GovernanceIssues ManagementRoot-Cause AnalysisRegulatory ReportingSOX CompliancePCI ComplianceFraud ComplianceControl Environment ManagementOperational ResiliencyChange Control

Soft Skills

LeadershipRelationship BuildingCommunicationFlexibilityProblem Solving

Industry Keywords

Technology GovernanceFinancial Regulatory AgenciesFFIEC GuidelinesAudit ReadinessThird-Party ReviewsCollectionsCustomer ServiceOperational RiskCompliance RequirementsManagement Action Plans

About the role

Key responsibilities & impact

Lead and develop professionals responsible for first-line-of-defense governance activities within Technology
Execute a risk-based governance structure, including preventative and detective controls
Oversee Technology Issues Governance and produce monthly and quarterly reporting for Technology senior leadership and regulatory updates
Improve Issues Management processes, including aggregation, reporting, trending, escalation, and root-cause analysis
Drive process, risk, and governance for operational resiliency
Lead global Technology Risk Strategy and Program Delivery governance activities, including SOX, PCI, Software Governance, and Controllership
Build relationships with regulators and interface on regulatory exams and supervisory activities
Monitor the regulatory landscape for compliance with regulatory and FFIEC guidelines
Promote external benchmarking for risk assessment, surveillance, and remediation
Lead change-control efforts across Technology
Oversee annual testing, audits, exams, and third-party reviews; maintain exam and audit readiness and execute management action plans and remediation
Partner with second- and third-line-of-defense teams to maintain a sufficient control environment
Support other projects and responsibilities as assigned

Requirements

What you’ll need

Bachelor’s Degree with 15+ years relevant management experience
10+ years’ experience leading governance teams and creating a risk culture
Minimum 5 years’ experience interacting with external financial regulatory agencies
Strong working knowledge of collections, customer service, and fraud compliance requirements
Prior experience identifying process risks and defining key controls
Deep knowledge of external regulatory and compliance requirements related to Technology, Collections, Operations and/or Fraud
Previous governance leadership across Technology and/or Operations organizations
Ability and flexibility to travel for business as required
Must be 18 years or older
Must have a high school diploma or equivalent
Must be willing to take a drug test, submit to a background investigation, and submit fingerprints
Must satisfy Section 19 of the Federal Deposit Insurance Act
Legal authorization to work in the U.S. required
Must not require employment visa sponsorship
MBA or equivalent advanced degree (desired)

Benefits

Comp & perks

Flexible work arrangement with the option to work from home near a Hub or work from an office
In-person business or team meetings, training, and culture events at the nearest Hub
Annual Incentive Plan target of 30% of salary
Annual Equity target of 30% of salary
Employee Resource Groups (ERGs)
Inclusive culture and community opportunities
Reasonable accommodations for applicants and employees with disabilities