FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in IAM operations, including identity lifecycle management, access provisioning, and compliance with security policies. Proven leadership in managing teams, optimizing IAM automation, and implementing best practices in identity governance.
Highest-signal resume keywords
IAM Operations ManagementIdentity Lifecycle ManagementSailPoint ExpertiseAccess GovernanceZero Trust Principles
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Identity Lifecycle ManagementAccess ProvisioningPassword ManagementSAMLOAuth2OIDCLDAPSCIMIAM PlatformsAutomation Engineering
Soft Skills
LeadershipMentorshipStakeholder ManagementCommunicationProblem Resolution
Tools & Technologies
SailPointOktaDelineaMicrosoft Entra IDActive DirectoryTerraformAnsibleCI/CDAWS IAMAzure IAM
Certifications & Qualifications
CISSPCISMCISAOkta Certified AdministratorSailPoint IdentityIQ Engineer
Industry Keywords
Financial ServicesRegulated IndustriesSOX IT-404GDPRPCIZero TrustIAM Best PracticesOperational StandardsAudit RequirementsIT Service Management
Tech Stack
Tools & technologiesAnsibleAWSAzureCloudGoogle Cloud PlatformITSMTerraform
About the role
Key responsibilities & impact- Lead and manage the IAM End User Operations team, including automation engineers, administrators, and support specialists
- Oversee user identity lifecycle management, access provisioning and de-provisioning, access reviews, self-service workflows, and password management tools
- Optimize IAM automation, workflows, and integrations with IT service management platforms
- Collaborate with IAM Solution Architects, Security, IT infrastructure, and business partners on operational readiness, platform health, and scalability
- Develop and enforce operational standards, SLAs, and KPIs
- Lead incident management, root cause analysis, and problem resolution for end-user identity and access issues
- Ensure compliance with security policies, privacy regulations, and audit requirements
- Champion zero trust, privileged access, and identity governance best practices
- Provide leadership, mentorship, and professional development for the operations team
- Partner with automation and DevSecOps teams to deploy and maintain infrastructure-as-code and automated IAM provisioning
- Facilitate communication and training for end users and support teams
- Monitor emerging IAM technologies, tools, and industry trends to enhance the IAM service portfolio
- Report directly to the Head of IAM
Requirements
What you’ll need- Bachelor’s degree in Computer Science, Information Security, or related field
- Master’s degree preferred
- 10+ years of IT experience
- Minimum of 8 years focused on IAM operations and end-user services management
- Experience leading or managing IAM service delivery, identity lifecycle management, and end-user access support teams
- Knowledge of IAM platforms for standard and privileged access management and authentication, including Delinea, Okta, and SailPoint IIQ
- Strong working knowledge of SailPoint, Okta, Beyond Identity, Delinea, Microsoft Entra ID, and Active Directory
- Experience managing identity provisioning, password resets, authentication services, and access governance at scale
- Understanding of SAML, OAuth2, OIDC, LDAP, and SCIM
- Familiarity with cloud IAM models across AWS, Azure, and GCP
- Knowledge of Terraform, Ansible, and CI/CD; familiarity with DevSecOps principles
- Stakeholder management experience
- Experience with SOX IT-404, GDPR, PCI, and financial industry controls
- Industry certifications such as CISSP, CISM, CISA, Okta Certified Administrator, or SailPoint IdentityIQ Engineer are desired
- Experience in financial services or regulated industries is desired
- Knowledge of Zero Trust principles is desired
- Availability during 06:00 AM–11:30 AM Eastern Time for meetings with India and US teams
- For internal applicants: L12+ employees must have completed 18 months in the organization and 12 months in the current role and level; must not be on a corrective action plan
Benefits
Comp & perks- Enhanced Flexibility and Choice offered in Synchrony India
- Flexible hours outside the required collaboration window
- Professional development opportunities
- Mentorship opportunities
- Flexible work timing arrangement anchored to US Eastern hours