VP, Relationship Manager – Floor & Decor

Synchrony

. Manage the Floor & Decor and Installation Made Easy client P&L and contract .

Posted 11/5/2026full-timeAtlanta • North Carolina • United StatesLead💰 $130,000 - $210,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong leadership in B2B Marketing and Sales, with a focus on P&L management, strategic planning, and cross-functional collaboration. Proven ability to influence partners and drive sales growth through data analytics and effective communication.

Highest-signal resume keywords

B2B Marketing ExperienceP&L ManagementLeadership/Team-BuildingContract NegotiationsData Analytics

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Financial SkillsSales PresentationsBusiness PlanningCompetitive PricingAnalytical SkillsMarketing ActivitiesWeb-Based SalesMobile TechnologiesStrategic PlanningInfluencing Skills

Soft Skills

CoachingMotivating OthersOrganizational SkillsTime-Management SkillsExcellent Communication Skills

Industry Keywords

Client P&LSales GoalsRisk and ComplianceCross-Functional AlliancesClient EngagementTrade ShowsLoyalty AnalyticsCredit OptimizationEscalated Client RequestsSection 19 Compliance

About the role

Key responsibilities & impact

Manage the Floor & Decor and Installation Made Easy client P&L and contract
Develop and execute a long-term growth strategy to increase sales and credit penetration
Lead the strategic initiative roadmap across digital enhancements, operational excellence, and store engagement
Partner with Marketing, IT, Risk, Finance, Operations, Credit, and Analytics teams
Directly manage the CSM dedicated to the Floor & Decor portfolio
Ensure program performance and sales goals are met
Influence the retail partner through phone calls, face-to-face meetings, trade shows, webinars, and email
Develop and execute store-level segmentation and engagement plans for approximately 300 stores
Lead strategic planning with the client and cross-functional teams, focusing on marketing and loyalty analytics, account growth, repeat usage, and value-added capabilities
Maintain competitive information and optimize differentiation from competitors
Partner with Credit and Fraud teams to monitor and optimize strategies
Resolve escalated and ad hoc client and sales requests with Operations and Sales Support
Lead quarterly business reviews and other client interactions
Monitor risk and compliance concerns and ensure contractual and compliance obligations are met
Use data analytics to diagnose the client’s business and credit-program health and opportunities
Promote and apply Synchrony values and integrity
Attend client conventions and trade shows
Perform other assigned duties and special projects

Requirements

What you’ll need

Bachelor’s degree and 5+ years of leadership experience with B2B Marketing and Sales; or, in lieu of a Bachelor’s Degree, a High School Diploma/GED and 8+ years of leadership experience with B2B Marketing and Sales
5+ years of financial skills and understanding of the P&L
5+ years of leadership/team-building experience, including coaching, building cross-functional alliances, and motivating others
Ability to travel up to 50%, including weekends
Demonstrated experience with contract negotiations, competitive pricing, business planning, and P&L management
Strong sales, marketing, creative, analytical, negotiating, and influencing skills
Ability to work remotely and independently
Ability to conduct in-depth sales presentations and product demonstrations
Demonstrated ability to develop and motivate individuals and teams
Organizational and effective time-management skills
Excellent written and verbal communication skills
Excellent strategic, organizational, and prioritization skills
Experience with web-based sales, B2B sales, marketing activities, and/or mobile technologies
Must be at least 18 years old
Must have a high school diploma or equivalent
Must be willing to take a drug test, submit to a background investigation, and submit fingerprints
Must satisfy Section 19 of the Federal Deposit Insurance Act
Legal authorization to work in the U.S. required; employment visa sponsorship is not available

Benefits

Comp & perks

Flexible work arrangement with the option to work from home near a Hub or come into an office
Required in-person engagement activities such as business or team meetings, training, and culture events
Annual bonus based on individual and company performance
Inclusive culture and Employee Resource Groups (ERGs)
Reasonable accommodations for qualified individuals with disabilities