Billing & Collections Specialist

Syndigo

. Manage accounts receivable and collections activities, including reviewing overdue balances, following up with customers, sending payment reminders, conducting collection calls, and applying account suspensions where required .

Posted 11/2/2026full-timeRemote • PolandJuniorMid-Level💰 PLN 85,000 - PLN 100,423 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Accounts Receivable management, including collections, billing processes, and financial reporting. Proficient in handling customer communications and documentation in both German and English, with strong analytical skills for maintaining accurate financial records.

Highest-signal resume keywords

Accounts Receivable ManagementCollections ActivitiesNetSuite ExperienceMicrosoft Excel ProficiencyProfessional Proficiency in German and English

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Accounts ReceivableBillingCollectionsCash ApplicationFinancial ReportingInvoice CorrectionsCredit NotesGeneral Ledger ReconciliationData AnalysisFinancial Documentation

Soft Skills

Attention to DetailOrganizational SkillsCustomer ServiceCommunication SkillsProblem-Solving Skills

Tools & Technologies

NetSuiteSalesforceMicrosoft Excel

Certifications & Qualifications

Associate's Degree in AccountingBachelor's Degree in FinanceBachelor's Degree in Business Administration

Industry Keywords

Accounts Receivable ProcessesFinancial ProcessesCash ManagementCollection Agency CoordinationAudit Support

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Manage accounts receivable and collections activities, including reviewing overdue balances, following up with customers, sending payment reminders, conducting collection calls, and applying account suspensions where required
Maintain overdue account and collection reports, including accounts more than 10 days overdue, and exclude cases already transferred to collection agencies
Process collection agency returns, customer inquiries, insolvency cases, and related claims documentation
Import bank statements and post incoming customer payments accurately and timely
Maintain open Accounts Receivable items, including cent differences, bank fees, unapplied cash, and other reconciling items
Prepare weekly cash reports and AR-related monthly closing reports
Upload invoices and supporting documents to customer portals and internal drives
Monitor bounced invoice emails, update customer contact information, and resend invoices where required
Manage the Accounts Receivable and E-Invoicing mailboxes in German and English
Maintain and process accounting records, customer communications, and supporting documentation in German and English, including review of German customer contracts and business documents where required
Process invoice corrections, credit notes, write-offs, and account adjustments
Review and approve Sales Orders in NetSuite and Opportunities in Salesforce
Maintain and review the Bad Debt List, process book-specific bad debt reclassifications, and reconcile AR-related general ledger accounts
Support month-end close activities and internal or external audit requests as required

Requirements

What you’ll need

Associate's or Bachelor's degree in Accounting, Finance, Business Administration, or a related field preferred
2+ years of experience in Accounts Receivable, Billing, Collections, or a related accounting function
Professional working proficiency in English, German, and Polish, with the ability to communicate effectively in both written and verbal formats, is required
Working knowledge of Accounts Receivable, Billing, Collections, Cash Application, and related financial processes
Experience working with ERP systems; NetSuite experience is a plus
Proficiency in Microsoft Excel, including functions such as Pivot Tables and VLOOKUPs
Strong attention to detail, organizational skills, and ability to maintain accurate financial records
Ability to work independently, manage competing priorities, and meet deadlines in a fast-paced environment
Strong customer service, communication, and problem-solving skills, including the ability to handle collections activities professionally

Benefits

Comp & perks

Generous paid time off
Health coverage
Retirement plans tailored to local markets
Learning opportunities through tuition reimbursement
Donation matching
Volunteer time off
Referral bonuses
Flexible perks such as Flex Fridays