Synergistic Systems, Inc DBA SynergisticIT

General

• Develop and execute the overall knowledge transfer and training strategy for the transition program
• Design and maintain training curricula, standard operating procedures, job aids, process maps, work instructions, and assessment materials
• Facilitate instructor-led training sessions, workshops, simulations, shadowing activities, and knowledge transfer sessions
• Partner with business SMEs to capture, document, and transfer critical operational knowledge and best practices
• Develop role-based learning paths and readiness plans for specific job functions
• Track learner progress, training completion, proficiency scores, certification results, and operational readiness metrics
• Coordinate training delivery across multiple workstreams, functions, and onboarding waves
• Establish and maintain training repositories, knowledge libraries, recordings, FAQs, and reference materials
• Evaluate training effectiveness through feedback, assessments, and performance metrics, making continuous improvements
• Collaborate with transition leadership, operations teams, and vendor partners
• Provide regular reporting and updates on training progress, adoption, proficiency, and readiness status
• Support the transition of Plan Transitions Production Services from the United States to a team in India

Explore Knowledge Transfer/Training Lead – Retirement Services at Synergistic Systems, Inc DBA…. Review requirements and application details.

Open roles

Knowledge Transfer/Training Lead – Retirement Services