Senior Solutions Engineer

Synthesia

. Build Synthesia’s pre-sales function in North America .

Posted 10/27/2026full-timeNew York City • New York • United StatesSenior💰 $155,751 - $186,348 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in pre-sales functions, technical solution design, and stakeholder management, with a strong ability to translate technical requirements into business value. Proficient in delivering impactful demonstrations and managing multiple customer engagements effectively.

Highest-signal resume keywords

Pre-Sales ExperienceTechnical Solution DesignStakeholder ManagementAPIs and IntegrationsMEDDPICC Methodology

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Solutions EngineeringTechnical Presentation SkillsBusiness Value TranslationProblem-SolvingTechnical Depth in APIsIntegration ConceptsVideo AI ExperienceCustomer-Facing Technical ExperienceDiscovery Call ExecutionDemo Methodology Development

Soft Skills

Consultative DiscoveryCommunication SkillsAdaptabilityEngagement with Executive Decision-MakersCollaboration

Tools & Technologies

LMSHCMCRMSDK IntegrationsSecurity Compliance

Industry Keywords

SaaSTechnical ObjectionsBusiness NarrativesCompetitive PositioningCustomer Success

About the role

Key responsibilities & impact

Build Synthesia’s pre-sales function in North America
Partner with Account Executives, Customer Success, and Product Marketing on discovery, demos, POCs, and technical solution design
Co-plan and execute discovery calls to understand customer requirements, technical environments, and business challenges
Design and deliver demonstrations that solve customer problems, quantify value, and communicate Synthesia’s differentiation
Address technical objections and integration concerns; identify blockers and develop solution paths
Support stakeholder workshops on complex, multi-stakeholder deals
Partner with Account Executives on account and deal strategy, competitive positioning, opportunity-stage assessment, and forecasting
Create repeatable demo methodologies across Studio, Roleplay Sessions, and Interactive Avatars
Identify and empower executive champions within customer organizations
Develop reusable demo, use-case, integration, objection, and industry-playbook assets
Support POC and pilot readouts using business narratives
Provide technical guidance on APIs, SDK integrations, security, compliance, and scalability
Maintain expertise across Synthesia’s platform, products, roadmap, and positioning
Develop vertical expertise and advise executive buyers
Share customer and competitive feedback with Product and pre-sales leadership
Collaborate with Product Marketing, Customer Success, and Enablement on messaging, handoffs, content, and certification

Requirements

What you’ll need

Minimum 5+ years of experience in pre-sales, solutions engineering, or customer-facing technical experience at SaaS companies
Strong consultative discovery, stakeholder management, and communication skills
Ability to engage credibly with executive decision-makers and technical audiences
Technical depth in at least one area: creation flows, APIs, LMS/HCM/CRM/identity integrations, security, or compliance
Fluency with MEDDPICC and Command of the Message
Ability to translate technical requirements into business value and ROI conversations
Problem-solving approach based on gathering requirements, asking clarifying questions, and adapting solutions
Excellent business and technical presentation skills, in person and remotely
Ability to explain complex AI and integration concepts to technical and non-technical audiences
Ability to manage multiple POCs, demos, and customer conversations simultaneously while meeting deadlines
Willingness to travel to key customers for discovery, executive conversations, and on-site demos
Experience with video AI would be advantageous