Synthesia

Engineer

• Design and build bespoke technical solutions for strategic customers and partners
• Own custom engagement delivery from scoping and architecture through deployment
• Bridge technical and business stakeholders
• Translate ambiguous customer requirements into prototypes and production-grade solutions
• Partner with product and engineering teams to feed customer needs into the roadmap
• Identify patterns across engagements and recommend platform features
• Represent Synthesia’s technical capabilities in customer meetings, workshops, and discovery sessions
• Lead end-to-end custom engagements and help define the FDE engagement playbook

Senior Forward Deployed Engineer

Sales Operations Manager

• Build and maintain dashboards for pipeline, forecast, quota attainment, and funnel conversion
• Deliver regular reporting to sales leadership
• Prepare and validate data for weekly, monthly, and quarterly forecast calls
• Improve territory planning, lead routing, deal desk operations, and quote-to-cash workflows
• Model commission plans, calculate payouts, and assist with quota-setting analysis alongside Finance
• Partner with Sales, Marketing, Customer Success/RevOps, and Finance on go-to-market efficiency initiatives and shared reporting needs
• Identify process breakdowns or data issues and drive fixes
• Own the systems, data, and processes powering the go-to-market motion

Senior Sales Operations Analyst

Proposal Manager

• Act as an extension of the Sales team, supporting high-value Strategic and Enterprise opportunities.
• Own and coordinate the full end-to-end proposal, RFP, and RFI process.
• Partner with Account Executives to deliver proposals, RFPs, RFIs, and supporting sales documentation.
• Handle security questionnaires and due diligence requests, coordinating input from Infosec and Legal.
• Manage vendor registration and procurement portal submissions, including Ariba, Coupa, and Jaggaer.
• Build relationships with Finance, Legal, RevOps, Infosec, Services, and Sales.
• Liaise with suppliers and third-party partners as needed.
• Attend internal sales meetings and stay current on product, pricing, and internal processes.
• Use Salesforce, Slack, and other internal systems to manage cases, proposals, and RFP/RFI documentation.
• Identify and contribute to process improvements across RFP/RFI workflows and knowledge management.
• Adopt tools and technology to improve Sales Operations efficiency and scalability.