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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in pre-sales and solutions engineering within SaaS environments, with a strong focus on consultative discovery, stakeholder management, and technical solution design. Capable of translating complex technical requirements into business value and ROI, while effectively engaging with executive decision-makers.
Highest-signal resume keywords
Pre-Sales ExperienceSolutions EngineeringTechnical Solution DesignMEDDPICC MethodologyAPIs and Integrations
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Technical Solution DesignAPIsLMS IntegrationsHCM IntegrationsCRM IntegrationsSecurity ComplianceBusiness Value TranslationPresentation SkillsProblem-SolvingDemo Methodologies
Soft Skills
Consultative DiscoveryStakeholder ManagementCommunication SkillsCollaborative MindsetCuriosity About Customer Technology
Tools & Technologies
Video AISDK IntegrationsTechnical Guidance
Industry Keywords
SaaSCustomer SuccessExecutive EngagementTechnical ObjectionsBusiness Narratives
About the role
Key responsibilities & impact- Build Synthesia’s pre-sales function in North America across Mountain, Central, and West regions
- Partner with Account Executives, Customer Success, and Product Marketing on discovery, demos, POCs, and technical solution design
- Act as a trusted advisor focused on customer value and relay field insights to Product
- Co-plan and execute discovery calls to understand requirements, technical environments, and business challenges
- Design and deliver demonstrations that solve customer problems, quantify value, and communicate Synthesia’s differentiation
- Address technical objections and integration concerns, identify blockers, and develop solution paths
- Support stakeholder workshops connecting Synthesia to broader technology strategies
- Partner with Account Executives on account and deal strategy, competitive positioning, opportunity stage, and forecasting
- Create repeatable demo methodologies across Studio, Roleplay Sessions, and Interactive Avatars
- Build relationships with and empower executive champions
- Develop reusable demo, use-case, integration, objection, and industry-playbook assets
- Support POC and pilot readouts as business narratives
- Provide technical guidance on platform capabilities, APIs, SDK integrations, security, compliance, and scalability
- Maintain expertise across Synthesia’s products, roadmap, positioning, and value-driving use cases
- Develop vertical knowledge and subject-matter expertise for executive buyers
- Track the AI-native learning and enablement space
- Share product and competitive feedback with Product and pre-sales leadership
- Collaborate with Product Marketing on messaging, positioning, demo scripts, and competitive battlecards
- Brief Customer Success on technical context and champion relationships at handoff
- Enhance enablement content and deliver/evaluate certifications as needed
Requirements
What you’ll need- Minimum 5+ years of experience in pre-sales, solutions engineering, or customer-facing technical experience at SaaS companies
- Strong consultative discovery, stakeholder management, and communication skills
- Ability to engage credibly with executive decision-makers and technical audiences
- Technical depth in at least one area: creation flows, APIs, LMS/HCM/CRM/identity integrations, security, or compliance
- Fluency with MEDDPICC and Command of the Message sales methodologies
- Ability to translate technical requirements into business value and ROI conversations
- Problem-solving approach based on gathering requirements, asking clarifying questions, and adapting solutions
- Excellent business and technical presentation skills, in person and remotely
- Ability to explain complex AI and integration concepts to technical and non-technical audiences
- Ability to manage multiple POCs, demos, and customer conversations while meeting deadlines
- Collaborative mindset and ability to work with AEs, Product, Customer Success, and other teams
- Product orientation and genuine curiosity about customer technology use
- Willingness to travel to key customers for discovery, executive conversations, and on-site demos
- Expertise in MEDDPICC and Command of the Message is particularly valued
- Experience with video AI is particularly valued
- Visa or sponsorship support may be relevant for working in the USA
Benefits
Comp & perks- Variable portion of compensation paid quarterly
- Remote work option for candidates in Central, West, or Mountain time zones
- Opportunity to work 2+ days a week with the Austin team for candidates based near the Austin office