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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in pre-sales and solutions engineering with a strong focus on customer value, technical solution design, and effective communication with executive stakeholders. Proficient in translating technical requirements into business value while managing multiple customer engagements and POCs.
Highest-signal resume keywords
Pre-Sales ExperienceSolutions EngineeringTechnical Depth in APIs and IntegrationsConsultative Problem-SolvingSales Methodologies (MEDDPICC)
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
API IntegrationsTechnical Solution DesignSecurity ComplianceCreation FlowsSaaS ExperienceBusiness Value TranslationTechnical Presentation SkillsDemo MethodologiesStakeholder ManagementCustomer Requirements Gathering
Soft Skills
Consultative DiscoveryCommunication SkillsCollaborative MindsetAdaptabilityCuriosity
Tools & Technologies
LMSHCMCRMSynthesia PlatformAI-Native Learning Tools
Industry Keywords
Pre-SalesSolutions EngineeringCustomer SuccessTechnical ObjectionsExecutive Engagement
About the role
Key responsibilities & impact- Partner with Account Executives, Customer Success, and Product Marketing to run discovery, deliver demos, scope POCs, and design technical solutions for each deal
- Act as a trusted advisor focused on customer value from Synthesia
- Feed field learnings back to Product
- Co-plan and execute discovery calls to understand customer requirements, technical environments, and business challenges
- Design and deliver demonstrations that solve customer problems, quantify value, and communicate Synthesia’s differentiation
- Address technical objections and integration concerns; identify blockers and develop solution paths
- Support stakeholder workshops connecting Synthesia to broader technology strategies on complex, multi-stakeholder deals
- Partner with Account Executives on account and deal strategy, competitive positioning, opportunity-stage assessment, and forecasting
- Design and execute repeatable demo methodologies across Studio, Roleplay Sessions, and Interactive Avatars
- Identify and empower executive champions within customer organizations
- Develop reusable demo, use-case, integration, objection, and industry-playbook assets
- Support POC and pilot readouts as business narratives
- Provide technical guidance on platform capabilities, API and SDK integrations, security, compliance, and scalability
- Maintain expertise across Synthesia’s platform, product roadmap, and positioning
- Establish vertical expertise and credibility with executive buyers
- Share customer, prospect, product, and competitive feedback with pre-sales leadership and Product
- Stay current on AI-native learning and enablement trends
- Collaborate with Product Marketing, Customer Success, and Enablement on messaging, handovers, content, certification, and team readiness
Requirements
What you’ll need- 5+ years of pre-sales, solutions engineering, or customer-facing technical experience at SaaS companies
- Strong consultative discovery, stakeholder management, and communication skills
- Ability to engage credibly with executive decision-makers and technical audiences
- Technical depth in at least one area: Creation flows, APIs, integrations (LMS, HCM, CRM, identity), security, or compliance
- Willingness to learn quickly across technical domains
- Fluency with sales methodologies such as MEDDPICC and Command of the Message
- Ability to translate technical requirements into business value and ROI conversations
- Consultative problem-solving approach
- Ability to gather requirements, ask clarifying questions, and adapt solutions to customer needs
- Excellent business and technical presentation skills, in person and remotely
- Ability to explain complex AI and integration concepts clearly to technical and non-technical audiences
- Ability to manage multiple POCs, demos, and customer conversations simultaneously while meeting deadlines
- Collaborative mindset across AEs, Product, Customer Success, and other teams
- Product orientation and genuine curiosity about how customers use technology
- Willingness to travel and visit key customers for discovery, executive conversations, and on-site demos