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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in pre-sales solutions engineering with a strong focus on customer engagement, technical integration, and effective demo delivery. Proficient in managing customer relationships and providing technical guidance on platform capabilities and integrations.
Highest-signal resume keywords
Pre-Sales Solutions EngineeringDemo DeliveryAPI IntegrationsTechnical Customer-Facing ExperienceGerman Language Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Demo TechniqueSolution DesignTechnical FundamentalsMEDDPICCCommand of the MessageIntegration TroubleshootingSaaS Environment ExperienceObjection HandlingUse-Case DevelopmentCustomer Requirements Assessment
Soft Skills
Relationship BuildingCommunicationProblem SolvingCollaborationTime Management
Tools & Technologies
LMSHCMSynthesia StudioInteractive AvatarsRoleplay Sessions
Certifications & Qualifications
Enablement Certifications
Industry Keywords
Technical FitOpportunity RiskCustomer DiscoveryDemo MethodologiesProduct Positioning
About the role
Key responsibilities & impact- Co-plan and support discovery calls with Account Executives to understand customer requirements, technical environments, and business challenges
- Deliver customer demonstrations that address customer problems and explain Synthesia's value
- Identify technical objections and integration questions and work with the AE and broader ecosystem on solutions
- Assess technical fit and opportunity risk to support account and deal strategy
- Keep the deal team and manager informed about deal status, timelines, and technical dependencies
- Design and execute repeatable demo methodologies across Synthesia Studio, Roleplay Sessions, and Interactive Avatars
- Identify, build relationships with, and enable technical champions within customer organizations
- Develop and maintain reusable demo, use-case, integration, objection-handling, and industry-playbook assets
- Provide technical guidance on platform capabilities, API and SDK integrations, security, compliance, and scalability
- Troubleshoot issues and validate integrations with LMS, HCM, and content systems
- Maintain knowledge of Synthesia's platform, roadmap, product positioning, and use cases
- Complete certifications with Enablement and stay current on releases and demo and objection-handling practices
- Share customer and prospect feedback with Product to help shape the roadmap
- Work with Product Marketing on messaging, positioning, demo scripts, and competitive battlecards
- Brief Customer Success on technical context and champion relationships during handover
- Support Synthesia's presales function in DACH as an early Solutions Engineer
Requirements
What you’ll need- 2+ years of pre-sales, solutions engineering, or customer-facing technical experience in a SaaS environment, or equivalent technical customer-facing experience
- Strong standard demo delivery aligned to discovery points and the AE-set agenda
- Solid grasp of core demo technique, such as Tell-Show-Tell
- Ability to apply established solution designs and best practices to customer use cases
- Ability to identify and surface deal risk and next steps, escalating clearly to the AE
- Working knowledge of MEDDPICC and Command of the Message
- Technical fundamentals in at least one area: creation flows, APIs, integrations, security, or compliance
- Ability to manage a growing book of POCs, demos, and customer conversations while meeting deadlines
- Willingness to travel for customer discovery and on-site demos as needed
- German speaker
Benefits
Comp & perks- No specific benefits, perks, or compensation extras are stated in the posting