Account Manager

Sysco

. Support CMU and LCC business by managing local customer relationships and enhancing the customer experience .

Posted 11/4/2026full-timeUnited StatesMid-LevelSenior💰 $80,300 - $120,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in customer relationship management and B2B sales, with a strong focus on enhancing customer experience and resolving issues effectively. Proficient in utilizing CRM tools and Microsoft Office to manage accounts and drive outcomes in a fast-paced environment.

Highest-signal resume keywords

B2B Sales ExperienceCustomer Relationship ManagementProject Management SkillsMicrosoft Office ProficiencySysco Product Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account ManagementCustomer Service ManagementIssue ResolutionEnd to End Initiative ManagementOrganizational Skills

Soft Skills

Excellent CommunicationRelationship BuildingProblem SolvingAdaptabilityCollaboration

Tools & Technologies

CRM ToolsMicrosoft Office

Certifications & Qualifications

Valid Driver’s License

Industry Keywords

FoodserviceCustomer ExperienceContract SalesProduct DeliveryOrdering Procedures

About the role

Key responsibilities & impact

Support CMU and LCC business by managing local customer relationships and enhancing the customer experience
Partner with CST, National Sales and Local Sales teams to deliver a positive customer experience
Build relationships with new and existing accounts, up to 50% of the time
Provide excellent customer support and ensure last mile issue resolution
Manage assigned customers/concepts and handle last mile activities to ensure timely and accurate product delivery
Collaborate with CSMs, transportation, merchandising and contract sales teams to drive outcomes and influence customer interactions
Liaise with back office and communicate with customers regarding product credits, special orders and related matters
Implement direction and best practices through the local contract sales organization and GSC
Utilize CRM tools for account management, task management, team communication and customer data accuracy
Build and maintain customer relationships through in-person visits based on customer needs and contracts
Handle challenging conversations with internal and external stakeholders
Escalate issues appropriately
Travel to visit local customers as needed

Requirements

What you’ll need

High school diploma
3+ years prior outside foodservice account management or B2B sales experience
Valid driver’s license with a driving record that meets Company insurability standards
Knowledge of Sysco Products, ordering procedures and credit terms
Proficient with customer service management and able to partner cross-functionally
Ability to manage end to end initiatives through challenging deadlines
Excellent organizational and project management skills
Ability to provide top notch customer service to multiple customers simultaneously
Ability to thrive in a fast-paced and changing work environment
Expert in Microsoft Office
Ability to continuously learn existing and new Sysco technologies
Applicants must be currently authorized to work in the United States

Benefits

Comp & perks

Eligibility to participate in the Company's Incentive Plan
Sysco benefits program (details provided at SyscoBenefits.com)
Reasonable accommodations for individuals with disabilities