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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong communication and relationship-building skills while effectively managing merchandising activities and supporting sales operations. Proficient in tracking orders, processing special requests, and maintaining documentation in a retail or distribution environment.
Highest-signal resume keywords
Purchasing ExperienceMerchandising ExperienceSales SupportCustomer Service ExperienceProficient Excel Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Order TrackingSpecial Order ProcessingDemand-Status ManagementPrice ManagementMarket Cost Analysis
Soft Skills
Strong Communication SkillsRelationship-Building SkillsExcellent Organization SkillsTime Management SkillsConflict Resolution
Industry Keywords
Retail EnvironmentWholesale EnvironmentDistribution EnvironmentMerchandising ActivitiesSales Inquiries
About the role
Key responsibilities & impact- Work closely with Operating Company departments
- Assist the merchandising department with transactional activities
- Support OpCo sales by addressing and resolving questions and requests using knowledge of products, systems, and tools
- Act as liaison between OpCo Sales, Buyers, and Category Management for merchandising activities
- Serve as merchandising point of contact for sales, national accounts, and health care account inquiries
- Communicate urgent supplier, product, or promotional updates to sales
- Track and trace special orders, demand-status late inbound trucks, and other operational requests
- Assist sales with basic inquiries
- Monitor drop-ship orders to confirm prompt shipment and invoicing
- Process special orders (Non-Stocks)
- Handle demand-status orders and ensure timely confirmations, receiving, and allocation
- Manage new-item stocking request processes and maintain documentation
- Create or maintain proprietary charting with Manager/Director/VP approval
- Process merchandising-related scripts, including price management and market costs
- Handle overflow sales support
Requirements
What you’ll need- High school diploma or equivalent combination of education and experience in place of a degree sufficient to successfully perform essential job functions required
- Bachelor's degree preferred
- 1+ years' experience required
- Experience in purchasing, merchandising, sales and/or customer service required
- Experience working within a retail, wholesale or distribution environment preferred
- Strong communication and relationship-building skills
- Excellent organization and time management skills
- Ability to resolve conflicts quickly, research issues, and follow up with timely communication
- Ability to quickly learn and understand systems to answer basic inquiries without escalating
- Attention to detail and ability to find solutions
- Proficient Excel skills preferred
- Applicants must be currently authorized to work in the United States
- Ability to perform each essential duty satisfactorily, with reasonable accommodations as applicable
Benefits
Comp & perks- Eligible to participate in the Company's Incentive Plan
- Sysco benefits information provided at SyscoBenefits.com
- Equal Opportunity and Affirmative Action employer