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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong communication and relationship-building skills while effectively managing merchandising activities and supporting sales operations. Proficient in handling inquiries, tracking orders, and maintaining documentation within a retail or distribution environment.
Highest-signal resume keywords
Purchasing ExperienceMerchandising ExperienceSales SupportCustomer Service ExperienceProficient Excel Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Merchandising ActivitiesOrder TrackingDemand Status ManagementSpecial Orders ProcessingPrice ManagementMarket Cost Analysis
Soft Skills
Strong CommunicationRelationship-BuildingConflict ResolutionOrganizationTime Management
Industry Keywords
Retail EnvironmentWholesale EnvironmentDistribution Environment
About the role
Key responsibilities & impact- Work closely with Operating Company (OpCo) departments
- Assist the merchandising department with transactional activities
- Support OpCo sales by addressing and resolving questions and requests using knowledge of products, systems, and tools
- Act as liaison between OpCo Sales, Buyers, and Category Management for merchandising activities
- Serve as merchandising point of contact for sales, national accounts, and health care account inquiries
- Communicate urgent supplier, product, or promotional updates to sales
- Track and trace special orders, demand status, late inbound trucks, and operational requests for the sales team
- Assist sales with basic inquiries
- Monitor drop ship orders to confirm prompt shipment and invoicing
- Process special orders (Non-Stocks)
- Handle demand status orders and ensure timely confirmations, receiving, and allocation
- Manage new item stocking request processes and maintain documentation
- Create or maintain proprietary charting with Manager/Director/VP approval
- Process merchandising-related scripts, including price management and market costs
- Handle overflow sales support
Requirements
What you’ll need- High school diploma or equivalent combination of education and experience in place of a degree sufficient to successfully perform essential job functions required
- 1+ years' experience required
- Experience in purchasing, merchandising, sales and/or customer service required
- Experience working within a retail, wholesale or distribution environment preferred
- Strong communicator with excellent relationship-building skills across a variety of stakeholders
- Excellent organization and time management skills
- Ability to resolve conflicts quickly, research issues, and follow up with timely communication to all key stakeholders
- Ability to quickly learn and understand systems to answer basic inquiries without escalating
- Attention to detail with the ability to knock down obstacles to find a solution
- Proficient Excel skills preferred
- Travel 5%
- Applicants must be currently authorized to work in the United States
Benefits
Comp & perks- Sysco benefits program (details provided at https://SyscoBenefits.com)
- Opportunity to grow personally and professionally
- Opportunity to contribute to a dynamic organization
- Equal Opportunity and Affirmative Action employer