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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong communication and relationship-building skills while effectively managing merchandising activities and supporting sales operations. Proficient in tracking orders, processing special requests, and maintaining documentation with attention to detail.
Highest-signal resume keywords
Purchasing ExperienceMerchandising ExperienceSales SupportStrong Communication SkillsProficient Excel Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Order ProcessingDemand Status ManagementSpecial Orders HandlingPrice ManagementMarket Cost Analysis
Soft Skills
Relationship BuildingConflict ResolutionTime ManagementAttention to DetailProblem Solving
Industry Keywords
MerchandisingSalesCustomer ServiceOperational RequestsSupplier Communication
About the role
Key responsibilities & impact- Work closely with Operating Company departments
- Assist the merchandising department with transactional activities
- Support OpCo sales by addressing and resolving questions and requests using knowledge of products, systems, and tools
- Act as liaison between OpCo Sales, Buyers, and Category Management for merchandising activities
- Serve as merchandising point of contact for sales, national accounts, and health care account inquiries
- Communicate urgent supplier, product, and promotional updates to sales
- Track and trace special orders, demand status, late inbound trucks, and other operational requests
- Assist sales with basic inquiries
- Monitor the drop ship process and confirm orders are shipped and invoiced promptly
- Process special orders (Non-Stocks)
- Handle demand status orders and ensure timely confirmations, receiving, and allocation
- Manage new item stocking request processes and maintain documentation
- Create and/or maintain proprietary charting with Manager/Director/VP approval
- Process merchandising-related scripts, including price management and market costs
- Handle overflow sales support
Requirements
What you’ll need- High school diploma or equivalent combination of education and experience in place of a degree sufficient to successfully perform essential job functions required
- 1+ years' experience required
- Experience in purchasing, merchandising, sales and/or customer service required
- Strong communication and relationship-building skills across a variety of stakeholders
- Excellent organization and time management skills
- Ability to resolve conflicts quickly, research issues, and follow up with timely communication
- Ability to quickly learn and understand systems to answer basic inquiries without escalating
- Attention to detail with the ability to find solutions and overcome obstacles
- Proficient Excel skills preferred
- Applicants must be currently authorized to work in the United States
- Ability to perform each essential duty satisfactorily, with reasonable accommodations available for individuals with disabilities
Benefits
Comp & perks- Eligible to participate in the Company's Incentive Plan
- Benefits information available through SyscoBenefits.com
- Opportunity to grow personally and professionally
- Equal Opportunity and Affirmative Action employer