Product Support Advisor

Sysco

. Execute Category Management and other initiatives within assigned categories .

Posted 9/21/2026full-timeAtlanta • Alabama • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Category Management, supplier negotiation, and cross-functional collaboration to drive category success and achieve company goals. Proficient in managing local assortments, executing merchandising processes, and facilitating effective communication across teams.

Highest-signal resume keywords

Category ManagementSupplier NegotiationCross-Functional CollaborationMerchandising ProcessesExcel Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Category ManagementSupplier NegotiationMerchandising ProcessesExcel ProficiencyConflict ResolutionMarket Pricing ManagementInventory Depletion ManagementSales SupportLocal Assortment ManagementEarned Income Program Management

Soft Skills

Strong Communication SkillsOrganizational SkillsPlanning SkillsProactive AttitudeMulti-Tasking Ability

Industry Keywords

Retail EnvironmentWholesale EnvironmentDistribution EnvironmentSupplier RelationshipsCorporate Best PracticesSales Team CollaborationLocal Supplier ReviewsPromotional ActivitiesMarket Commodity NewsCustomer Service

About the role

Key responsibilities & impact

Execute Category Management and other initiatives within assigned categories
Support corporate core suppliers and drive category success
Communicate with planners, suppliers, brokers, sales team, and customer service
Manage and promote local assortment within assigned categories to achieve company goals
Manage local supplier and broker relationships
Provide input, support, and guidance to OpCo Sales Specialists
Facilitate corporate assortment training at the OpCo as required
Conduct local supplier reviews and negotiations using corporate best business practices
Negotiate and secure supplier-funded customer deviated pricing
Facilitate negotiations and management of local Earned Income programs
Manage and review company Earned Income components
Work with supplier Category Captains or Advisors for focus categories as required
Support inventory depletion by identifying discontinued items and assisting in supplier negotiations to return products
Drive results on focus categories and support promotional activities and selling events
Serve as the direct line of contact for local sales and assist Sales with issues
Create new items and vendors
Drive increased Sysco Brand sales
Manage category equities and market pricing with the Revenue Management team
Collaborate on Sales and GP results of Market Cost Price changes
Provide market commodity and industry news and updates to the sales organization
Travel 5%

Requirements

What you’ll need

Bachelor's degree or equivalent combination of education and experience in lieu of degree sufficient to successfully perform essential job functions
3+ years of experience
Experience working within a retail, wholesale or distribution environment
Ability to manage conflict and reach quick resolution with facts and dialogue
Ability to multi-task in a fast-paced environment
Ability to drive positive merchandising change
Ability to work with all levels of the organization and collaborate with dotted line reporting
Ability to collaborate and facilitate timely communication
Ability to work cross-functionally
Proactive attitude to highlight and address issues as they arise
Strong written and verbal communication skills
Strong organizational and planning skills
Ability to execute all Merchandising standard processes
Strong supplier negotiation skills and ability to form a professional working relationship with suppliers and brokers
Strong Excel skills
Applicants must be currently authorized to work in the United States

Benefits

Comp & perks

Sysco benefits information is available at https://SyscoBenefits.com
Opportunity for personal and professional growth
Opportunity to contribute to a dynamic organization
Equal Opportunity and Affirmative Action employer