Apply

Ready to go for it?

AI Apply speeds things up—apply directly if you prefer.

FREE ACCESS
5,000–10,000 jobs/day
Scoutfield Logo

See all jobs on Scoutfield

Search thousands of fresh jobs every day.

Discover
  • Fresh listings
  • Fast filters
  • No subscription required
Create a free account and start exploring right away.
Sysco

Technology Enablement Manager

Sysco

. Drive user engagement and satisfaction through effective technical support and communication .

Posted 10/7/2026full-timeAustin • Texas • United StatesMid-LevelSenior💰 $92,900 - $139,300 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in user engagement and satisfaction through effective technical support, automation implementation, and content creation. Proficient in leveraging various tools and platforms to optimize operational efficiencies and enhance end-user experiences.

Highest-signal resume keywords
User EngagementTechnical SupportAdobe Creative CloudSalesforceIntercom

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Chat-Based ToolsAutomation ImplementationContent CreationVideo EditingProject Management
Soft Skills
Communication SkillsProblem-Solving SkillsInterpersonal SkillsRelationship-Building SkillsTime Management
Tools & Technologies
SalesforceAdobe Creative CloudCamtasiaIntercomJiraConfluenceZapierTypeformAirtableTableau
Industry Keywords
Foodservice ExperienceCX PlatformsData-Privacy RegulationsOperational EfficienciesCross-Functional Collaboration

Tech Stack

Tools & technologies
CloudTableau

About the role

Key responsibilities & impact
  • Drive user engagement and satisfaction through effective technical support and communication
  • Optimize and implement technology needs and automations for internal technology teams
  • Improve end-user experience within CX Platforms
  • Build and execute automation in collaboration with CX teams to improve operational efficiencies
  • Maintain the Intercom in-app platform
  • Partner with cross-functional stakeholders across Corporate, Commercial Technology, and Customer Experience
  • Build and execute Intercom user experiences through bot automation
  • Adjust existing automated processes and materials based on Deployment leadership audits while complying with technology-use and data-privacy regulations
  • Create and maintain content, including knowledge base articles, with cross-functional teams
  • Source, create, and update end-user marketing content via Intercom or other platforms for nationwide distribution
  • Maintain working knowledge of the CX product suite, including updates, functionality, features, and future roadmap
  • Script, record, and edit brand-standard end-user videos
  • Collaborate with Deployment, Support, and Product Leadership to prioritize work, identify optimization opportunities, and implement new processes
  • Document incoming requests and outbound contacts using designated internal systems and administer internal tools

Requirements

What you’ll need
  • Related experience considered in lieu of BS degree
  • 4+ years of progressive experience working in a project, results-driven role, or sales management
  • 3+ years’ relevant experience preferred
  • Previous foodservice experience preferred
  • Strong knowledge and experience using chat-based tools and platforms
  • At least 2 years of experience with Adobe Creative Cloud, including Photoshop, Premiere Pro, After Effects, Audition and Camtasia
  • Experience leveraging Salesforce, Confluence and Jira
  • Proficiency in Salesforce, Adobe, Camtasia, Intercom, Jira, Confluence, Zapier, Typeform, Airtable, Lokalise, Tableau, and Guru
  • Strong written, verbal, and visualization communication skills
  • Ability to define and document requirements, gain alignment, and ensure understanding
  • Ability to explain complex business and transactional processes to technical and non-technical individuals
  • Ability to manage deadlines and prioritize workload across multiple projects
  • Strong interpersonal, relationship-building, and partnership-building skills
  • High level of problem-solving skills
  • Applicants must be currently authorized to work in the United States

Benefits

Comp & perks
  • Eligibility to participate in the Company's Incentive Plan
  • Sysco benefits information provided at SyscoBenefits.com
  • Reasonable accommodations for individuals with disabilities