FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Support the configuration, testing and deployment of integrations and technical components
- Assist with API configuration, interfaces and data migration activities
- Investigate and resolve incidents relating to integrations and platform services
- Monitor integration performance and operational health
- Troubleshoot technical issues across customer environments
- Support upgrades, releases and technical change activities
- Produce technical documentation, support procedures and knowledge articles
- Work closely with Product, Engineering and Professional Services teams
- Support customer onboarding and transition into live support
- Contribute to continuous improvement initiatives and service optimisation
Requirements
What you’ll need- Experience supporting enterprise applications, integrations or technical platforms
- Knowledge of APIs, web services, system interfaces or integrations
- Strong troubleshooting and diagnostic skills
- Experience working within cloud-hosted or SaaS environments
- Exposure to testing, deployment and release activities
- Ability to analyse technical issues and identify root causes
- Strong documentation and communication skills
- Experience within Social Care, Health Care, Government or Human Services environments is advantageous but not essential
Benefits
Comp & perks- Supportive team environment
- Career development opportunities
- Opportunity to work with modern cloud-based solutions
- Collaboration-focused culture
- Continuous improvement culture
- Meaningful work improving health and social care outcomes
- Authentic and inclusive workplace culture