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T-Mobile

Field Technician

T-Mobile

. Provide technical support to resolve network performance issues .

Posted 9/25/2026full-timeRemote • United StatesSeniorLead💰 $27 - $49 per hourWebsite

About the role

Key responsibilities & impact
  • Provide technical support to resolve network performance issues
  • Contribute to outage resolution efforts
  • Manage smaller projects or project segments
  • Deliver accurate status and progress updates
  • Identify and recommend process improvements related to maintenance and repair activities
  • Assist in developing job aids, scopes of work, and procedural documentation with senior technicians
  • Complete required training to maintain current knowledge of systems, products, and organizational standards
  • Perform other duties and projects as assigned by business management
  • Maintain and improve network performance and reliability
  • Provide technical assistance and contribute to operational process improvements

Requirements

What you’ll need
  • Bachelor's Degree OR combination of education and experience deemed equivalent (Required)
  • Vocational/Technical Training or related field (Preferred)
  • 2-4 years working experience in Field Operations and maintenance (Preferred)
  • 2-4 years wireless telecommunications or other related experience (Preferred)
  • Knowledge of 5G New Radio (NR) (Required)
  • Knowledge of Base Station (Required)
  • Knowledge of Continuous Development (Required)
  • Knowledge of Disaster Recovery Planning (Required)
  • Knowledge of Network Troubleshooting (Required)
  • Knowledge of Project Management (Required)
  • Knowledge of Radio Access Networks (RAN) (Required)
  • Knowledge of Technical Support (Required)
  • Knowledge of Wireless Backhaul (Required)
  • At least 18 years of age
  • Legally authorized to work in the United States
  • Willingness to travel; travel required
  • DOT-regulated position
  • Candidates should live in north-central Missouri to northeast Kansas or be able to relocate at the time of hire

Benefits

Comp & perks
  • Annual stock grant
  • Employee stock purchase plan
  • 401(k)
  • Free, year-round money coaches
  • Annual bonus or periodic sales incentive or bonus, based on role
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Flexible spending account
  • Paid time off
  • Up to 12 paid holidays
  • Paid parental and family leave
  • Family building benefits
  • Back-up care
  • Enhanced family support
  • Childcare subsidy
  • Tuition assistance
  • College coaching
  • Short- and long-term disability
  • Voluntary AD&D coverage
  • Voluntary accident coverage
  • Voluntary life insurance
  • Voluntary disability insurance
  • Voluntary long-term care insurance
  • Mobile service and home internet discounts
  • Pet insurance
  • Commuter and transit programs
  • Career growth opportunities