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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in network performance management, troubleshooting, and technical support within wireless telecommunications. Proficient in Radio Access Network (RAN) operations, equipment maintenance, and project management.
Highest-signal resume keywords
Bachelor's DegreeWireless Telecommunications ExperienceRadio Access Network (RAN) KnowledgeNokia AirScale BTS Equipment ProficiencyProblem-Solving Ability
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Network Performance ManagementTroubleshootingField OperationsElectronics KnowledgeRF TransmittersAntenna Systems5G NR StandardsDisaster Recovery ProtocolsInternet Protocol UnderstandingAI-Driven Tools
Soft Skills
Attention to DetailProblem-SolvingCoordinationTechnical AssistanceFlexibility
Tools & Technologies
Microsoft Office SuiteRAN EquipmentFiber-Based SolutionsMicrowave RadioAC-DC Power Systems
Certifications & Qualifications
Ongoing TrainingHands-On Development
Industry Keywords
Field OperationsWireless TelecommunicationsNetwork PerformanceBackhaul TechnologiesDOT-Regulated Position
About the role
Key responsibilities & impact- Provide technical support to resolve network performance issues and contribute to outage resolution
- Manage smaller projects or project segments and provide accurate status and progress updates
- Identify and recommend maintenance and repair process improvements to senior staff and management
- Assist in developing job aids, scopes of work, and procedural documentation with senior technicians
- Complete required training to maintain current knowledge of systems, products, and organizational standards
- Maintain and improve network performance and reliability
- Support radio access networks, backhaul, signaling, disaster recovery, data services, and location-based services
- Perform other duties and projects as assigned by business management
- Travel within the market
Requirements
What you’ll need- Bachelor's Degree OR combination of education and experience deemed equivalent (Required)
- Acceptable areas of study include Vocational/Technical Training or related field (Preferred)
- 2-4 years working experience in Field Operations and maintenance
- 2-4 years wireless telecommunications or other related experience
- Basic operational knowledge of electronics and interconnecting circuits, including RF transmitters, antenna systems, AAV, fiber, microwave radio, generators, AC-DC power systems, battery systems, and AI
- Practical knowledge of Radio Access Network (RAN) architecture, components, and operations
- Understanding of wireless backhaul technologies and configurations, including microwave and fiber-based solutions
- Demonstrated experience with, or ability to learn, RAN equipment and 5G NR standards
- Working knowledge of Nokia AirScale BTS equipment, installation, configuration, and maintenance
- Ongoing training, certifications, and hands-on development
- Familiarity with disaster recovery protocols and contingency plans
- Ability to diagnose and resolve network issues across hardware and software systems
- Ability to plan, coordinate, and execute field assignments
- Ability to provide hands-on technical assistance and field-level support
- Attention to detail
- Problem-solving and troubleshooting ability
- Proficiency with Microsoft Office Suite and similar productivity tools
- Understanding of Internet Protocol and willingness to use AI-driven tools
- Flexible hours, including day and night work, weekends, holidays, and on-call rotation
- Ability to lift 50-70 pounds and work outside in the elements
- Must be at least 21 years of age to operate a company-assigned vehicle
- Must be legally authorized to work in the United States
- Travel within the market is required
- DOT-regulated position
Benefits
Comp & perks- Annual stock grant
- Employee stock purchase plan
- 401(k)
- Free, year-round money coaches
- Medical, dental and vision insurance
- Flexible spending account
- Paid time off
- Up to 12 paid holidays
- Paid parental and family leave
- Family building benefits
- Back-up care
- Enhanced family support
- Childcare subsidy
- Tuition assistance
- College coaching
- Short- and long-term disability
- Voluntary AD&D coverage
- Voluntary accident coverage
- Voluntary life insurance
- Voluntary disability insurance
- Voluntary long-term care insurance
- Mobile service and home internet discounts
- Pet insurance
- Commuter and transit programs
- Career growth and ongoing training opportunities