Field Technician – Appalachian Corridor

T-Mobile

. Provide technical support to resolve network performance issues and contribute to outage resolution efforts .

Posted 10/8/2026full-timeRemote • United StatesJuniorMid-Level💰 $27 - $49 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in wireless telecommunications, including RAN architecture and backhaul technologies, while providing hands-on technical support and project management. Proficient in troubleshooting network performance issues and implementing process improvements to enhance operational efficiency.

Highest-signal resume keywords

Wireless Telecommunications ExperienceRAN Architecture KnowledgeProject Management AbilityNetwork Troubleshooting SkillsMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Network Performance OptimizationRF Transmitters KnowledgeAntenna Systems UnderstandingFiber and Microwave Radio Experience5G NR Standards FamiliarityBase Station Equipment MaintenanceDisaster Recovery ProtocolsAI-Driven Tools IncorporationOperational Knowledge of ElectronicsInterconnecting Circuits Knowledge

Soft Skills

Excellent Communication SkillsAttention to DetailProblem-Solving AbilitySelf-MotivatedTeamwork

Tools & Technologies

Nokia AirScaleEricsson RANCeragon EquipmentNokia Cell Site RoutersFiber Test Equipment

Industry Keywords

Field OperationsMaintenanceWireless Backhaul TechnologiesContingency PlansProject Segments Management

About the role

Key responsibilities & impact

Provide technical support to resolve network performance issues and contribute to outage resolution efforts
Manage smaller projects or project segments and deliver accurate status and progress updates
Identify and recommend process improvements for maintenance and repair activities
Assist in developing job aids, scopes of work, and procedural documentation with senior technicians
Complete required training to maintain current knowledge of systems, products, and organizational standards
Maintain and improve network performance and reliability across field sites
Support Engineering & Operations across western Maryland, the West Virginia Panhandle and Potomac Highlands, the Shenandoah Valley of Virginia, and south-central Pennsylvania
Provide coverage along the I-70, I-81, and I-68 corridors and occasional day travel within the Mid-Atlantic region
Perform other duties and projects assigned by business management

Requirements

What you’ll need

Bachelor's Degree OR combination of education and experience deemed equivalent (Required)
2-4 years working experience in Field Operations and maintenance
2-4 years wireless telecommunications or other related experience
Basic operational knowledge of electronics and interconnecting circuits, including RF transmitters, antenna systems, AAV, fiber, microwave radio, AC-DC power systems, and AI
Practical knowledge of RAN architecture, components, and operations
Understanding of wireless backhaul technologies and configurations, including microwave and fiber-based solutions
Experience with or ability to learn RAN equipment and 5G NR standards
Working knowledge of base station equipment, installation, configuration, and maintenance
Familiarity with disaster recovery protocols and contingency plans
Ability to identify, diagnose, and resolve network issues
Project management ability
Ability to provide hands-on technical support
Attention to detail
Problem-solving/troubleshooting ability
Proficiency with Microsoft Office Suite and similar productivity tools
Understanding of Internet Protocol and willingness to incorporate AI-driven tools
Flexible hours, including day and night work, weekends, holidays, and on-call rotation
Ability to lift 50-70 pounds and work outside in the elements
At least 21 years of age to operate a company-assigned vehicle
Legally authorized to work in the United States
Travel within the market required
Experience with Nokia AirScale, Ericsson RAN, Ceragon, Ericsson wireless transport, and Nokia cell site routers is a plus
Ability to use fiber test, line, and antenna test equipment is preferred
Excellent verbal and written communication skills are preferred
Self-motivated, initiative, leadership, prioritization, independence, teamwork, and flexibility are preferred

Benefits

Comp & perks

Annual stock grant
Employee stock purchase plan
401(k)
Free, year-round money coaches
Annual bonus or periodic sales incentive or bonus, based on role
Medical, dental and vision insurance
Flexible spending account
Paid time off
Up to 12 paid holidays
Paid parental and family leave
Family building benefits
Back-up care
Enhanced family support
Childcare subsidy
Tuition assistance
College coaching
Short- and long-term disability
Voluntary AD&D coverage
Voluntary accident coverage
Voluntary life insurance
Voluntary disability insurance
Voluntary long-term care insurance
Mobile service and home internet discounts
Pet insurance
Commuter and transit programs
Career growth opportunities