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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in wireless telecommunications, including Radio Access Network (RAN) architecture and 5G NR standards, while providing technical support for network performance issues and maintenance. Capable of managing projects, improving processes, and delivering hands-on technical assistance in field operations.
Highest-signal resume keywords
Wireless Telecommunications ExperienceRadio Access Network (RAN) KnowledgeNetwork Troubleshooting SkillsProject Management ExperienceTechnical Support Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Network Performance TroubleshootingRF Transmitters KnowledgeAntenna Systems UnderstandingMicrowave Radio FamiliarityBase Station Equipment Maintenance5G NR Standards KnowledgeAI-Driven Tools IncorporationDisaster Recovery ProtocolsField Operations ExperienceElectronics and Interconnecting Circuits Knowledge
Soft Skills
Attention to DetailProblem Solving AbilityCommunication SkillsSelf-MotivatedTeamwork and Independence
Tools & Technologies
Microsoft Office SuiteNokia RANCeragon EquipmentEricsson EquipmentFiber/Line/Antenna Test Equipment
Industry Keywords
Wireless Network MaintenanceField OperationsPreventive MaintenanceEmergency RestorationProcess ImprovementContingency PlansOn-Call RotationSoutheast Texas MarketAC-DC Power SystemsBattery Systems
About the role
Key responsibilities & impact- Provide technical support to resolve network performance issues and contribute to outage resolution efforts
- Maintain and improve T-Mobile’s wireless network through preventive maintenance, troubleshooting, emergency restoration, and network modernization
- Manage smaller projects or project segments and provide accurate status and progress updates
- Identify and recommend process improvements related to maintenance and repair activities
- Assist in developing job aids, scopes of work, and procedural documentation with senior technicians
- Complete required training to maintain current knowledge of systems, products, and organizational standards
- Travel within the market across Southeast Texas and Southwest Louisiana, including Beaumont, surrounding Texas areas, Lake Charles, Kinder, and occasional Southeast Houston/East Texas assignments
- Participate in an on-call rotation, including weekends and holidays
- Perform other duties and projects assigned by business management
Requirements
What you’ll need- Bachelor’s degree OR equivalent relevant field experience required
- 2–4 years of experience in field operations, maintenance, or related technical roles
- 2–4 years of experience in wireless telecommunications or a related field
- Basic operational knowledge of electronics and interconnecting circuits, including RF transmitters, antenna systems, AAV, fiber, microwave radio, generators, AC-DC power systems, battery systems, and AI
- Practical knowledge of Radio Access Network (RAN) architecture, components, and operations
- Understanding of wireless backhaul technologies and configurations, including microwave and fiber-based solutions
- Demonstrated experience with, or ability to learn, RAN equipment and 5G NR standards
- Working knowledge of base station equipment, installation, configuration, and maintenance
- Ongoing training, certifications, and hands-on skill development
- Familiarity with disaster recovery protocols and contingency plans
- Ability to systematically identify, diagnose, and resolve network issues across hardware and software systems
- Ability to plan, coordinate, and complete field assignments efficiently
- Ability to provide hands-on technical assistance and field-level support
- Attention to detail
- Problem solving and troubleshooting ability
- Proficiency with Microsoft Office Suite and similar productivity tools
- Understanding of Internet Protocol and willingness to incorporate AI-driven tools
- Flexible hours, including day and night work, weekends, holidays, and on-call rotation
- Ability to lift 50–70 pounds and work outside in the elements
- At least 21 years of age to operate a company-assigned vehicle
- Legally authorized to work in the United States
- Preferred: Nokia RAN, Ceragon, Ericsson, and fiber/line/antenna test equipment experience
- Preferred: Excellent verbal and written communication skills
- Preferred: Self-motivated, initiative, basic leadership, prioritization, independent/team work, and flexibility
Benefits
Comp & perks- Competitive base salary and compensation package
- Annual stock grant
- Employee stock purchase plan
- 401(k)
- Free, year-round money coaches
- Medical, dental and vision insurance
- Flexible spending account
- Paid time off
- Up to 12 paid holidays
- Paid parental and family leave
- Family building benefits
- Back-up care
- Enhanced family support
- Childcare subsidy
- Tuition assistance
- College coaching
- Short- and long-term disability
- Voluntary AD&D coverage
- Voluntary accident coverage
- Voluntary life insurance
- Voluntary disability insurance
- Voluntary long-term care insurance
- Mobile service and home internet discounts
- Pet insurance
- Commuter and transit programs
- Coaching, mentorship, and opportunities to work on high-impact projects
- Continuous learning and training opportunities