Mobile Associate, Retail Sales

T-Mobile

. Proactively engage a broad range of customers in a high-traffic retail environment .

Posted 9/22/2026part-timeChesterfield • Missouri • United StatesSeniorLead💰 $18 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service and sales skills, with a focus on relationship building and customer education. Proficient in consultative selling techniques and effective communication to enhance customer engagement and satisfaction.

Highest-signal resume keywords

Customer ServiceSales TechniquesCustomer EducationRelationship BuildingConsultative Selling

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

SalesProduct KnowledgeCustomer ReferralsSales ProspectingCustomer Needs IdentificationCustomer Satisfaction Management

Soft Skills

LeadershipCommunicationCoaching

Certifications & Qualifications

High School Diploma/GED

Industry Keywords

Customer EngagementRetail EnvironmentStore OperationsSales ActivityT-Mobile Products

About the role

Key responsibilities & impact

Proactively engage a broad range of customers in a high-traffic retail environment
Use digital tools and communicate effectively with customers
Educate customers and showcase T-Mobile warehouse/club member benefits
Complete training on the store-in-store experience, products, processes, systems, and reference resources
Continuously learn and improve skills
Practice skills, share knowledge, and perform store operations
Provide friendly, personalized customer service and build rapport, trust, and loyalty
Attract potential customers to drive sales activity
Follow up with customers
Collect referrals
Handle Be Back processes
Form relationships with new and existing customers
Promote T-Mobile products and solutions inside a warehouse/club kiosk setting
After completing training, promote to the Mobile Expert role and become eligible for incentive compensation

Requirements

What you’ll need

High School Diploma/GED (Required)
6 months of customer service and/or sales experience in a retail environment (Preferred)
Leadership (Required)
Sales Techniques (Required)
Customer Education (Required)
Sales (Required)
Customer Communications (Required)
Product Knowledge (Required)
Customer Referrals (Required)
Sales Prospecting (Required)
Consultative Selling (Required)
Customer Needs Identification (Required)
Communication (Required)
Customer Satisfaction Management (Required)
Customer Service (Required)
Customer Engagement (Required)
Relationship Building (Required)
Coaching (Required)
At least 18 years of age
Legally authorized to work in the United States
Travel is not required
Not a DOT-regulated position
Not a safety-sensitive position

Benefits

Comp & perks

Annual stock grant
Employee stock purchase plan
401(k)
Free, year-round money coaches
Medical, dental, and vision insurance
Flexible spending account
Paid time off
Up to 12 paid holidays
Paid parental and family leave
Family building benefits
Back-up care
Enhanced family support
Childcare subsidy
Tuition assistance
College coaching
Short- and long-term disability
Voluntary AD&D coverage
Voluntary accident coverage
Voluntary life insurance
Voluntary disability insurance
Voluntary long-term care insurance
Mobile service and home internet discounts
Pet insurance
Commuter and transit programs
Career growth and development opportunities
$5.00 per hour training pay during the first 90 days
$18,000 annualized incentive target after promotion to Mobile Expert
$20/hour earnings guarantee inclusive of base pay and incentives