Mobile Associate – Retail Sales

T-Mobile

. Engage proactively with a broad range of customers in a high-traffic retail environment .

Posted 9/15/2026part-timeReynoldsburg • Ohio • United StatesSeniorLead💰 $18 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer engagement and relationship-building skills, with a focus on consultative selling and customer satisfaction management. Proficient in utilizing communication techniques to educate customers and drive sales in a retail environment.

Highest-signal resume keywords

Consultative SellingCustomer Needs IdentificationCustomer Satisfaction ManagementSales TechniquesRelationship Building

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Customer ServiceSalesCustomer EducationProduct KnowledgeSales ProspectingCustomer Referrals

Soft Skills

CommunicationCoachingLeadershipCustomer Engagement

Certifications & Qualifications

High School Diploma/GED

Industry Keywords

Retail EnvironmentCustomer ExperienceSales ActivityBe Back Processes

About the role

Key responsibilities & impact

Engage proactively with a broad range of customers in a high-traffic retail environment
Use digital tools and communicate effectively with customers
Educate customers and showcase T-Mobile warehouse/club member benefits
Complete training on the store-in-store experience, products, processes, systems, and reference resources
Practice skills, share knowledge, and perform store operations
Provide excellent, friendly, and engaging customer experiences
Build rapport, trust, and loyalty with customers
Proactively attract potential customers to drive sales activity
Follow up with customers and collect referrals
Handle Be Back processes
Form relationships with new and existing customers

Requirements

What you’ll need

High School Diploma/GED (Required)
6 months of customer service and/or sales experience in a retail environment (Preferred)
Consultative Selling (Required)
Customer Needs Identification (Required)
Communication (Required)
Customer Satisfaction Management (Required)
Customer Service (Required)
Customer Engagement (Required)
Relationship Building (Required)
Coaching (Required)
Leadership (Required)
Sales Techniques (Required)
Customer Education (Required)
Sales (Required)
Customer Communications (Required)
Product Knowledge (Required)
Customer Referrals (Required)
Sales Prospecting (Required)
At least 18 years of age
Legally authorized to work in the United States
Travel not required
Not a DOT-regulated position
Not a safety-sensitive position

Benefits

Comp & perks

Annual stock grant
Employee stock purchase plan
401(k)
Free, year-round money coaches
Medical, dental, and vision insurance
Flexible spending account
Paid time off
Up to 12 paid holidays
Paid parental and family leave
Family building benefits
Back-up care
Enhanced family support
Childcare subsidy
Tuition assistance
College coaching
Short- and long-term disability
Voluntary AD&D coverage
Voluntary accident coverage
Voluntary life insurance
Voluntary disability insurance
Voluntary long-term care insurance
Mobile service and home internet discounts
Pet insurance
Commuter and transit programs
On-the-job training
$5.00 per hour training pay
Career growth opportunities